[Bug]: Playlists STILL aren't loading

1kaiyounglee commented 4 months ago

Preflight Checklist

[X] I agree to follow the Code of Conduct that this project adheres to.
[X] I have searched the issue tracker for a bug report that matches the one I want to file, without success.
[X] I have read the troublshooting FAQs and none solved my issue.

What operating system are you using?

Windows

Build Details

08/02/2024

Operating System Version

Windows 10 Home Single Language version 22H2

Describe the Bug

Same issue that I had before that was closed despite not being resolved - playlists just won't display in the sidebar/when I click the button.

I've tried Legacy Playlist Retrieval in Experiments, on version 2.3.1 and on 2.3.2 pre5. I've signed in and out on both versions and tried with/without legacy etc. I've reinstalled multiple times to no avail.

I have had this issue since like early January when I first purchased cider through itchio

Steps to Reproduce

Open the app and look for playlists

Anything else?

No response

Connect Device ID

No response

Build timestamp

1708342903485

coredev-uk commented 4 months ago

Please check if your playlists appear on https://music.apple.com

1kaiyounglee commented 4 months ago

Please check if your playlists appear on https://music.apple.com

no it doesn't show up here either - is there something wrong w/ my applu music acc?

coredev-uk commented 4 months ago

This would be an issue with your account yes. Please forward this issue onto them, through contacting their support.

ciderapp / Cider-2