No music plays

[hanakorio]

Preflight Checklist

• [X] I agree to follow the Code of Conduct that this project adheres to.
• [X] I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• [X] I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• [X] I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

Download Source

Itch.io

Operating System

Windows 11

Commit Hash

098a60e1301a58f734d21064b2a2bcfc9b4b1520

Connect Instance ID

not-logged-in

Build Timestamp

30.05.2024, 12:04:36

Describe the Bug

No audio plays, whether it's from a station or playlist. I can tell something is happening because the song name and album art show up. The play button has no effect.

Steps to Reproduce

1. In Experiments settings i choose "use legacy MusicKit fetch method"

Anything else?

No response

[github-actions[bot]]

Hello @hanakorio :wave:

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! :smiley:

[hanakorio]

I see what the problem is. In the Apple Music app from MS Store I can listen to any tracks from my library. Today I went to the web version of Apple Music and all my music was active in the list. But when I selected my region Kazakhstan in the pop-up notification - a lot of my songs became grayed out, I can't listen to them because of region restrictions. Some tracks I can listen to in the web version and the same way in Cider 2. Can I listen to my whole library in Cider 2 app without region restrictions? Just like I do in the Windows app.

[hanakorio]

And in my phone i can listen all tracks in my library.

[coredev-uk]

Unfortunately the Windows app works off a different API and is not limited to the same restrictions that we and Apple Music web are. Only thing I can suggest trying to do is change your account region.

We have got a feature in the latest donator builds that changes which region you are fetching from but I'm doubtful this will fix your issue.