Some Songs doesnt play

[teslajammer]

Preflight Checklist

• [X] I agree to follow the Code of Conduct that this project adheres to.
• [X] I have searched the issue tracker for a bug report that matches the one I want to file, without success.
• [X] I have checked that the correct behavior occurs on Apple Music Web (if applicable).
• [X] I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

Download Source

Microsoft Store

Operating System

Windows

Commit Hash

766652aa4212508de014b6233c338b6e9b41ff37

Connect Instance ID

not-logged-in

Build Timestamp

20.8.2024, 03:26:53

Describe the Bug

Some songs arent playing when i klick on them and when i put them in my list they wont play

Steps to Reproduce

Idk

Anything else?

No response

[github-actions[bot]]

Hello @teslajammer :wave:

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

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[coredev-uk]

'Steps to Reproduce' I.e. state what songs you cannot play. Simply stating the issue is not that helpful.

[teslajammer]

Midnightcity and summertime sadness are the songs that doesnt play i know so far i dont know ho to reproduce after the latest update from the microsoft store this problem startet

[coredev-uk]

Are you playing either of these through your library (I.e playlist / anything under the library section on the side)?

[teslajammer]

I just searched them and then if i click on them to start the song thats playing stops but nothing hapens and if i try to start them over my libary the doenst start aswell

[coredev-uk]

Could you do ctrl+shift+I and send a screenshot of what appears in the console when you try to play it

[teslajammer]

[coredev-uk]

The CONTENT_UNAVAILABLE message usually means either the media you are trying to play is either

1. restricted from your AppleID account's region or
2. your account is setup for restricted playback where explicit music is unable to play. Going based off the fact its midnight city you are trying to play (which is not explicit) it will be down to your accounts region.

Have you adjusted any of the Apple Music settings in the General > Apple Music section? If so which ones and please check your account here to see what region it is set to.

[coredev-uk]

If you are using a trial version of Apple Music, this will also cause this behavior.

[teslajammer]

its set to germany and on the phone version of apple music it works fine on my iphone i use the pay version of apple music and i never changed anything in the settings of apple music

[coredev-uk]

What happened when you tried to play it on the Apple Music website?

[teslajammer]

Both play fine on website

[lnbxyz]

Also happening to me, I'm in Brazil and I can't play some albums such as Visions by Grimes or the Severance Season 1 Soundtrack. Both work just fine on my phone or on the official AM Windows app.

[lnbxyz]

Changing the region in settings seems to fix it, but it's weird that it's not set to the correct region by default. The setting also has some text saying you probably shouldn't change it, this discourages users from touching it... maybe some UX improvements could be made here.

[teslajammer]

You saved my party today just switchet from germany to us and back t o germay now it works just fine

[coredev-uk]

Changing the region in settings seems to fix it, but it's weird that it's not set to the correct region by default. The setting also has some text saying you probably shouldn't change it, this discourages users from touching it... maybe some UX improvements could be made here.

Usually not changing it is best. The default value is the one assigned by MusicKit, so its surprising that changing it fixes your issues. I'm thinking it might be a more dynamic value, so I might change the default option to be auto / musickit assigned.

[github-actions[bot]]

This issue is stale. If this issue is still occurring and you are on a supported version, please leave any comment (e.g. "bump") within the next 7 days and the issue will remain open. If you have any additional information that may help us resolve your issue, please include it with your comment.

[github-actions[bot]]

This issue has been closed due to inactivity. If you find this bug to still be occurring in a supported version, please open a new issue with the necessary information.