Cider doesn't play songs.

jqvvn commented 2 months ago

Preflight Checklist

[X] I agree to follow the Code of Conduct that this project adheres to.
[X] I have searched the issue tracker for a bug report that matches the one I want to file, without success.
[X] I have checked that the correct behavior occurs on Apple Music Web (if applicable).
[X] I have verified that my issue is with a supported version and that it is with the desktop app (Support for other areas can be found in our Discord / on the appropriate repo).

Download Source

Itch

Operating System

Windows

Commit Hash

87a066f6a3fc6333788ee2d66670ffe1b037d04f

Connect Instance ID

No response

Build Timestamp

8/29/2024, 7:09:39 AM

Describe the Bug

I opened Cider, i pressed on (name)'s station, and first time it has happened it showed a name of the song and it didn't start playing. Then I restarted Cider and still again no playback. I updated it (it was 2.5.0) and still the same error occurs. I've tried portable app and it worked for few songs and it happened again. Neither Music videos work. Apple Music Web works so I don't get why it happens. I have tried different settings for playback, network related stuff and still nothing.

Steps to Reproduce

I opened Cider, hit play and nothing.

Anything else?

No response

github-actions[bot] commented 2 months ago

Hello @jqvvn :wave:

We really appreciate you taking the time to report this issue, please double check your issue to make sure you are clear and concise in your description. This will help us to help you as quickly as possible.

We'd like to ask you be patient and we will get back to you as soon as we can.

In the meantime, take a look at our FAQs which may answer your question.

Thanks again and we hope you enjoy the app! :smiley:

jqvvn commented 2 months ago

It's a shame that it doesn't work but it's still not finished so I can't talk much about it

madebydre commented 2 months ago

Same issue...For months now.

github-actions[bot] commented 1 month ago

This issue is stale. If this issue is still occurring and you are on a supported version, please leave any comment (e.g. "bump") within the next 7 days and the issue will remain open. If you have any additional information that may help us resolve your issue, please include it with your comment.

jqvvn commented 1 month ago

I just realised, Radio works without any issues, but playback on other songs, albums, mixes isn't. I have tried multiple times to: Uninstall with and/or without Revo Uninstaller, I have disabled my firewall, enabled it again and put a bypass for Cider, Tried PTB and then back to Stable version. Cleared cache.. more than 100 times, Changed DRM systems, bitrate, Legacy MusicKit fetch method, Rebooting MusicKit, nothing works. For months and months I couldn't fix this issue.

jqvvn commented 1 month ago

Update: Found out explicit music doesn't work. The other non-explicit songs does. Is there any way to get around that? Apple Music Web and app works perfectly.

riverfog7 commented 1 month ago

its the same for me. I cannot play songs on my own playlist but i can play songs when i go into artists / albums / etc

jqvvn commented 1 month ago

its the same for me. I cannot play songs on my own playlist but i can play songs when i go into artists / albums / etc

Only thing we can do is wait. But guessing from a tag "stale/wont fix" we have 5% luck

coredev-uk commented 1 month ago

What song were you playing to cause this error?

oldfieldtc commented 1 month ago

Might be related, but I was having issues with some albums playing and others not - in the dev tools, I was getting 'content not available' errors. What I did to fix it was change my storefront in Settings > General > Apple Music (was set as US when should've been UK) and then sign out and back in to Apple Music. I'm no longer getting any 'content not available' errors and all albums are loading and playing with no issue.

coredev-uk commented 1 month ago

Yeah this was an issue with the release, since then we have made an auto option and made that default. We have also hidden the option away in advanced settings, due to the issues stemming from this.

alanpmartin commented 1 month ago

Might be related, but I was having issues with some albums playing and others not - in the dev tools, I was getting 'content not available' errors. What I did to fix it was change my storefront in Settings > General > Apple Music (was set as US when should've been UK) and then sign out and back in to Apple Music. I'm no longer getting any 'content not available' errors and all albums are loading and playing with no issue.

I just logged in to report a similar issue of some albums playing and others not - this seems to have fixed it! Thanks so much - it was driving me mad.

S-zombie commented 3 weeks ago

Same issue here. Happened today. No music plays at all, no artists, no albums, no radios. I can explore the app, go into albums, artists, etc., I tried everywhere, but hitting play doesn't do anything, adding to queue doesn't populate it, music videos don't start. Apple Music site and app on my phone both work. I'm on version 2.5.3 patch 3, stable, was working yesterday.

cryptofyre commented 3 weeks ago

Please make sure you are not using the "Dislike Skipper" plugin, this plugin is known to cause issues with playback.

S-zombie commented 2 weeks ago

That was the culprit indeed! Thanks!

jqvvn commented 1 week ago

Thank you guys so much for the fixes. I have my Cider working just fine. I am sorry for being inactive I really just gave up but I noticed a lot of mails in my inbox and checked it. Again thank you for making this fix possible. Much love from Serbia!

ciderapp / Cider-2