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cirquit / trdrop

trdrop - a raw video analysis program
MIT License
381 stars 33 forks source link

Constant crash when trying to export footage #128

Open videogamesmp opened 2 years ago

videogamesmp commented 2 years ago

This is the error https://drive.google.com/file/d/10X2Xrzk4b03b8g3KiwTlaQlhqxkoHWZE/view?usp=sharing

illusion0001 commented 2 years ago

Where are you saving the files to? Is the path writeable?

videogamesmp commented 2 years ago

The drive is writable, it is an external SSD connected by USB 3.0

videogamesmp commented 2 years ago

One more thing, the file is in .AVI format with a size of 49.9GB, the crash always occurs at the same point of the export which is 32%. With smaller files it doesn't crash.

videogamesmp commented 2 years ago

update: I have tried on another computer with the same files and on this second computer there was no error or crash. The computer where the crash occurs: CPU: AMD Ryzen 7 1700 GPU: EVGA Nvidia RTX 2060 KO Ultra RAM: 1x16GB Corsair Vengeance LPX DDR4 OS: Windows 10 Pro The computer where no crashes occurred: CPU: Intel Core i7 2600 (Second Generation) GPU: EGS Nvidia GTS 610 RAM: 3x8GB G.Skill Ripjaws DDR3 OS: Windows 10 Pro As you can see, the second one is a slightly older equipment, but nevertheless it did not present any problems. Something I noticed, on the computer where the crash occurs, the memory usage at the point where the error occurs reaches 100% and that is when the program crashes. On the second computer the memory usage never exceeded 30%.

to what could it be due?