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cirsfid-unibo / lime

LIME (Language Independent Markup Editor)
http://lime.cirsfid.unibo.it/
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Unable to login to LIME with either demo account or new account #46

Closed bourkedo closed 7 years ago

bourkedo commented 7 years ago

I have run into a difficulty both when I have installed LIME in linux and also on Windows 10.

I believe I have all the pre-requisites installed and eXist and Mongo are running ok. I can get to the logon screen for LIME but I cannot get it to accept the demo password or to allow me to Register a new user;

For Demo ie checkbox checked I get;

"Login Failed. Wrong username or password"

When I try to register a new user I get;

"Registration failed. User already exists on the database."

Even though there are no users created in database

Any help that you can provide would be great.

obujor commented 7 years ago

This is a strange behavior, we have to investigate a little bit. First error: demo credentials cannot be wrong, so I can deduce that the demo user is not present in the database, it is created on lime-server starts up. Second error: if your database is empty the user cannot already be in the database, so this error message is inappropriate, probably LIME cannot comunicate with lime-server a proper error message reporting that is missing, we will add it soon.

I think the problem is that the lime-server is not running or that the port is wrong, could you check?

Here is the installation guide it could be that you missed the server part (in the build folder it can be called "aknservices" or "lime-server" depending on what release you downloaded).

bourkedo commented 7 years ago

Thanks for the reply.

You were correct, the lime server was not installed properly. Despite some challenges I got it installed.

Those challenges were;

The Installed version of Python was 3.4 which is an unsupported version, only 2.0 - 3.0 are supported, installed 2.7 and added the --python=C:\Python27 parameter to the npm install command.

A Microsoft Visual Studio C++ compiler was not installed, Installed Visual Studio 2017 and found that this later version was also unsupported, uninstalled it and installed VS 2015.

Re ran: npm install --Python=C:\Python27 and installation completed successfully without errors.

LIME editor opened and it was possible to log in with the demo account.