cisagov / get.gov

The website for the .gov registry
https://get.gov
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Update help_identity-error.md to request no attachments #261

Closed h-m-f-t closed 4 months ago

h-m-f-t commented 4 months ago

When users cannot verify with Login.gov, they hit the identity-error page. Some are using the "variable" in the subject line straight, and others are including attachments of sensitive documents. Neither are helpful.

This small update adds more words in an attempt to clarify what we are/aren't asking.