cisagov / get.gov

The website for the .gov registry
https://get.gov
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Add a form to the identity-error page #298

Open h-m-f-t opened 4 months ago

h-m-f-t commented 4 months ago

Issue description

Users that aren't able to pass identify proofing by Login.gov are instructed to send us an email with certain information.

It would be a better experience for users if this were a form. It would also be great for the program to be able to track these requests in the registrar, in the same place new domain requests are managed. This also could allow for a more direct connection between verification requests and entries in verified_by_staff.

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