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cisagov / manage.get.gov

A Django-based domain name registrar that interfaces with an EPP registry
https://get.gov
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Create section for tracking incident history #1755

Open PaulKuykendall opened 9 months ago

PaulKuykendall commented 9 months ago

Issue description

For public trust and transparency, we need to publish some details about service outages when we have information ready to share. As a result, we need to create a space. like a Blog section, to make this system status available.

Acceptance criteria

Additional context

From Cameron: One thing I'd like by the end of next sprint (Sprint 39) is for us to draft some brief content summarizing our availability incident on 1/31. What happened, what we did, what we learned. There is probably some good prior art, maybe https://cloudgov.statuspage.io/history. I haven't made an issue for this, unsure if it's just an A/C on e.g., 1726, but ok if its an issue on it's own. The goal would be to post this on get.gov somewhere. Maybe it's a really brief blog post with a link to a incident history page?

Links to other issues

Examples: Login.gov Cloudflare Cloudflare 2

Blocked by: cisagov/get.gov#237

vickyszuchin commented 8 months ago

Blocked tag added: pending the outage summary from https://github.com/cisagov/get.gov/issues/237 (currently pending approval).

vickyszuchin commented 6 months ago

This issue has been story pointed and meets DoR criteria. Moving to "Ready"

katypies commented 3 months ago

This one looks like it was initially supposed to be content about an earlier incident, but is perhaps more generalized now? A status or incident reporting page would be useful, but given how long this has been here, wondering if we should revisit or de-prioritize for the time-being? There are some really lightweight options that wouldn't require committing code, but could also provide some level of monitoring that might be worth investigating, too.

@h-m-f-t if you have thoughts!

h-m-f-t commented 2 months ago

I would like to do this still. It's not a ton of content work but we should prepare it and then sync it with CISA comms before release.

vickyszuchin commented 2 months ago

What is the timeline for this ticket? Is it considered a prioritized ticket?