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citizenfx / fivem

The source code for the Cfx.re modification frameworks, such as FiveM, RedM and LibertyM, as well as FXServer.
https://cfx.re/
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Client crashed with activated Nvidia Game Filters - 0xc0000005 #2441

Open DerZerstoerer187 opened 7 months ago

DerZerstoerer187 commented 7 months ago

What happened?

Nvidia updated their App (former Geforce Experience -> Nvidia App now) which came along with a new Game Filter called "RTX Color Adjustment" (not sure if Filter Name 100% correct, in german it is "RTX Farbanpassung"). If you apply that Filter on your Game (in this case FiveM), the FIveM client will try to start but crash while initiliziation is working on File Verification on Startup. It will crash and provide the following Error in the Windows Event Log: exception code: 0xc0000005 error offset: 0x0000000000041d9e Path to faulty Application: C:\Users\[USER PROFILE]\AppData\Local\FiveM\FiveM.exe Path to faulty Module: C:Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_68918350ef3cc579\nvppex.dll

The current workaround is to disable the Game Filter in the Nvidia App to make the Client start without errors. I already contacted Nvidia about this case but I am not sure which side is responsible for that crash so I want to let the FiveM team know as well as the Nvidia team to investigate this. fivem

Expected result

Create a compatibility between the FiveM Client and the Nvidia Game Filters so the Client can be started with Game Filters

Reproduction steps

  1. Install FiveM client
  2. Install Nvidia App (should require a modern Nvidia Graphics Card, in my case a RTX 3080) (no login required)
  3. Start the FiveM Client first time to make sure it starts without errors for now, when started and ready to play (DO NOT CLOSE)
  4. start Nvidia App simoultaneously and bring up the Overlay by pressing ALT + Z (not sure if different hotkey in other regions)
  5. Navigate to Game Filters inside the Overlay
  6. Apply the Filter "RTX Color Adjustment) ("RTX Farbanpassung" in german) (required a RTX Graphics Card)
  7. Close the Overlay and close the FiveM Client
  8. (optional: restart system)
  9. start the FiveM client
  10. Now it should crash while start. This might not happen in first moment, it happend to me after couple times of starting the Client

Importancy

Crash

Area(s)

FiveM

Specific version(s)

FiveM 7726, Windows 10 22H2 (19045.4046), Graphics Drivers: 551.46 from Jan 24, 2024

Additional information

I already contacted the Nvidia Support about this as well by filling out the feedback form inside the Nvidia App so I won't receive informations back, I just could let them know about this issue so they can investigate as well if they have to provide compatibility interfaces aswell.

lkyu-ly commented 1 week ago

same problem after upgrade Geforce Experience -> Nvidia App also same error log as above