Closed ilmartyrk closed 2 years ago
Triage 21. Need to clarify the use case in order to reproduce problem. @ilmartyrk - what do you mean by "alias"? Please tag me in reply.
Moved to "in prep".
@loorm for example if I have google e-mail ilmar.tyrk@gmail.com, google also has aliases for this e-mail eg. if you send mail to ilmartyrk@gmail.com or i.lmartyrk@gmail.com it will still be delivered to my mailbox. If user is added to a topic using by alias, for my example ilmartyrk@gmail.com instead of ilmar.tyrk@gmail.com I will still get the invite to my ilmar.tyrk e-mail, but I won't be able to access the topic as my user e-mail in our system isn't matching the alias.
@ilmartyrk Got it, thanks!
Reassigning for Triage.
@ilmartyrk How can we be sure that it was correct "alias"? Maybe there is a katrin.vellak and kati.vellak and somebody misspells and writes katri.vellak and wrong person receives the invite.
Triage 22. This needs further thinking about a solution. Related to invites and join links. Back to in preparation.
I've thought about it. Assigning this for Triage. Don't see a reason to keep this as blocked. Two possible decisions, but both lead to closing this issue:
We don't do anything. Grown-up people are responsible for inputting correct e-mail addresses. I checked - when I receive the invite to an alias and then try to follow the link in the e-mail (while being logged in with my correct e-mail), the dialog window comes up and says "Log in with (alias e-mail) to accept invitation. So user can easily see, that the invitation has been sent to the wrong e-mail address and can ask whoever sent it to send another invitation to the correct e-mail address. + the problems that Kati mentioned above. If we decided we won't do anything, let's unblock and close this issue.
We add a feature, where user can "request access to a topic". This is already a separate, open issue https://github.com/citizenos/citizenos-fe/issues/289. If we decide to add the feature, we still need to unblock and close this issue, because the other issue already exists.
Triage 46. Discussed and decided to mention alias email issue in the Help Center. Closing the issue.
What is the problem? When user is added to a topic using an email alias, he/she could possibly not access the topic as google returns the original e-mail
Why is this a problem? When someone is trying to invite somebody to a topic and doesn't know the correct e-mail (User publicly uses alias for e-mail), the user could possibly not access topic as login returns original e-mail.