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No distinction / restriction between virtuall app and desktop (published apps do not work with Webex / Zoom) #2537

Open SOKA-BAU opened 3 years ago

SOKA-BAU commented 3 years ago

https://docs.citrix.com/en-us/tech-zone/design/reference-architectures/optimizing-unified-communications-solutions.html

SOKA-BAU commented 3 years ago

optimizing-unified-communications No distinction / restriction between virtuall app and desktop (published apps do not work with Webex / Zoom)

In the overview, the various product manufacturers are compared with the supported platform. So between virtual app / desktop with web app:

However, there is no clearly visible indication that the e.g. the providers webex and zoom do not even fully support virtual apps. i.e. the restrictions on the supported platform only apply to the full desktop and unpublished apps.

We expect a clear separation in the form of a separate column for virtual apps and a separate column for virtual desktops or the clear indication "yes, is supported by webex or zoom with plugin but only full desktop".

Otherwise, the customer assumes wrong technical requirements, even if the link to the manufacturers webex and zoom is forwarded, the reader of the citrix article assumes that Citrix App / Desktop is completely 100% supported. But that's not the truth!