cityofaustin / atd-AMANDA-V7

Tracking ATD AMANDA issues for the V7 upgrade.
0 stars 0 forks source link

SCP Case Manager Doc not generating #45

Closed TracyLinder closed 3 years ago

TracyLinder commented 3 years ago

Closed

RSN 12592799

image.png

TracyLinder commented 3 years ago

Email to Terri, Tom, April:

Howdy,

April and I were testing the SCP folder today and hit an issue we can’t move around. The SCP Case Manager document is throwing an error and won’t generate. See screenshot below. I’ve rescheduled SCP testing for 1/5. Can we get this corrected by then?

Extra Info: In V6 we would have been able to keep working on this by doing a manual process status update from Rejected to Approved. But V7 won’t allow the user to update a process status manually. Not being able to manually update a process status could be a show-stopper enterprise wide.

TracyLinder commented 3 years ago

This was fixed by updating my Word Trust settings.

image.png