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cityofaustin / atd-knack-finance-purchasing

The Finance and Purchasing application for Austin Transportation
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Assist David Smith with access to Finance and Purchase system #17

Closed dianamartin closed 5 years ago

dianamartin commented 5 years ago

Joann Nunez forwarded David Smith's email to me

Can you please assist David with his question? Finance is not have any issues right now.

David said

Can you please let me know if there were issues with the site this morning. It is not allowing me to sign in using Google.

dianamartin commented 5 years ago

I emailed them back and said

You mentioned Google, are you using the Google Chrome browser? You may also want to try clearing your cache on your computer: https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en and then try accessing the Finance and Purchasing site again.

dianamartin commented 5 years ago

David Smith called me to let me know he was still experiencing issues. I emailed him the link to the Finance and Purchasing system home page. He tried to log in and he was able to log in. Not sure what the issue was.