cityofaustin / atd-knack-signs-markings

https://atd-knack-signs-markings.netlify.com/
Other
1 stars 0 forks source link

Dup work order: SGN19-009225, SAM19-014175 #252

Closed dianamartin closed 5 years ago

dianamartin commented 5 years ago

Kenny Scott/Librado Murrieta SMD

Called me to let me know that they had a work order SAM19-014175 that came in, but because it didn't have the regulation yet it couldn't be issued. However, Mr. Lee did a maintenance ticket SGN19-009225 and did the work.

All the work is on the maintenance ticket, but needs to be on the SAM19-014175 work order. We can't close it bc we need to add the locations, assets, time and materials, time before we can.

dianamartin commented 5 years ago

Originally, was thinking of moving the actuals from the maintenance to the engineer work order, but now that I'm thinking about it. I think coverting the Maintenance ticket into the Parking Enterprise bc we just have to add the 2 attachments than reassigning 6 things. (2 locations, 2 assets, 1 time log, 1 materials record). Will talk to Kati and Christina Friday/Next Week.

dianamartin commented 5 years ago

Talked to Christina this morning to clarify the situation. We agreed we'd call/screen share and consolidate the work orders together.

dianamartin commented 5 years ago

Christina's been in training all day today (10/22), hopefully will finish this tomorrow.

dianamartin commented 5 years ago

Talked to Kati since Christina was out for a conference and we decided to move the records created in the Maintenance ticket SGN19-009225 to the engineer work order ticket SAM19-014175 instead.

dianamartin commented 5 years ago

After moving the related time log, materials, locations to the engineer work order, i deleted the maintenance ticket. (SGN19-009225)

Moved Records