Ensure 311 activity rules for Markings don't impact the 311 system

[amenity]

Page:

• [ ] Markings Service Request page
• [X] Service Request Details page
• [ ] Work Order/Job Details page
• [ ] Job Details page

Notes

Before adding activities records, make record rule send message to do not send.

[dianamartin]

Form: https://builder.knack.com/atd/signs-markings#pages/scene_1264/views/view_3152

Record Rules:

Action - UPDATE THIS RECORD When - Default Values

• CSR ACTIVITY DATE - current date
• CREATED BY - to logged in Account
• PROCESS STATE ESB - to custom - DO NOT SEND

[dianamartin]

Removed PROCESS STATE ESB rule because default is READY TO SEND.