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cityofaustin / atd-knack-signs-markings

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Signs and Markings Bug for batch delete process #298

Closed SurbhiBakshi closed 4 years ago

SurbhiBakshi commented 4 years ago

Sent in a ticket to Knack Dec 10, 5:04 PM EST Bug Location: Builder URL: https://builder.knack.com/atd/signs-markings#data/object_172/records Description: I am trying to run a batch delete process for the records in this object, I needed to delete around 5,500 records. But when I run the batch delete process, even though I get confirmation the batch will delete 5,579 total records, only 1,400 records got deleted the first time. I ran it again, and this time, only 1,149 records got deleted. Permission to Manuplate Data: NOT Granted

SurbhiBakshi commented 4 years ago

@johnclary

reply from Knack below -

Sarto (Knack) Dec 10, 5:26 PM EST Hi Surbhi,

Thanks for reaching out! This issue is actively being worked on by our developers, and I have linked to the bug here so we can notify you when it is resolved.

This is the ticket we'll be using going forward, to communicate further updates on the issue with Batch Delete not deleting all selected records.

Once this is resolved, we'll update you via this ticket, right away. Please do not hesitate to reach out with any other questions you may have, in the meantime! Sarto at Knack Helpdesk | Community | Developer Documentation | Status Page Knack.com | Twitter | Facebook

SurbhiBakshi commented 4 years ago

Haven't heard back from Knack.

SurbhiBakshi commented 4 years ago

emailed Knack to check on status of issue.

SurbhiBakshi commented 4 years ago

Also waiting to hear back from Knack on #1121

SurbhiBakshi commented 4 years ago

@dianamartin - safe to close this issue based on your experience, right?

dianamartin commented 4 years ago

@SurbhiBakshi Yes, based on the fact I could delete more than 1,000 records at a time. I think this is resolved.