Perform preliminary user research and requirements gathering for new DTS products and features
Conduct usability testing to inform iterative product development
Collect and analyze qualitative and quantitative user data to identify pain points and areas for improvement in existing applications
Heuristic evaluations of in-house, off-the-shelf, and vendor-built software usability
Nice to have skills
Information architecture
Design thinking and facilitation
User interface design
Content strategy
Specific projects/products
Evaluation of the out-of-the-box Knack user interface and DTS' Knack design patterns to recommend areas of improvement, design and document best-practices for Knack UI designs, collaborate with app builders and developers to identify and prioritize opportunities to enhance usability with custom code
ROWMAN Ph 4, specifically the planned 'My Closures' portal feature that permit holders will utilize to interact with their road closure data.
Primary role
Nice to have skills
Specific projects/products
Migrated from atd-data-tech #1010