Content debt: 3-1-1 service requests

[Jo-Dwyer]

What is the URL? Submit a 3-1-1 public service request ('Check the status of a 3-1-1 service request')

Have you documented this via the author notes field in Joplin?

• [x] Yes!
• [ ] No, but I'll do it now

Content debt:

• [ ] Needs a description
• [ ] remove 'citizen'; replace with 'resident' or other customer identifier
• [ ] remove SR abbreviation
• [ ] add language about mobile friendly site which is app related
• [ ] clear up the differences between different service request methods and why they have different ways to look them up
• [ ] get list of service request types

What approvals will be needed to publish this content change? Matilda.SanchezVichique@austintexas.gov

[gabrielaperezdelaosa]

• [ ] remove abbreviation SR