Create/Refine Brigade Lead Personas

MasSamH commented 4 years ago

Overview

We need to build personas to confirm ongoing path forward.

Dependency

Waiting until we have all or most of the interviews done

Action Items

[ ] Review Thads sample Personas of FOIA
[ ] Define the buckets where brigade leaders answers are aligned to identify project personas
[ ] Document those similarities
[ ] Choose some representative Brigade Leaders to interview further to fill out the persona

Resources/Instructions

Persona examples from Thad project with City of Boston https://docs.google.com/presentation/d/1Du6_KVTKwBWUB8F71pT6Umj7Xmbcz0TB5uwIfOlbEmk/edit?usp=sharing feel free to borrow style :slightly_smiling_face:

ExperimentsInHonesty commented 1 year ago

Personas and why ultimately, this project sells scalable knowledge sharing to enable scaling of social good efforts

Tech for Good Network Organizations

tech for good social network orgs (code for all and its affiliates)
- they know the BOP needs to exist, because they have seen the challenges of starting new network nodes and sustaining them.

Foundations

Foundations that want to fund tech for social good and are looking for measurable impact
- may or may not have prior experience with Civic Tech having failed to deliver measurable gains (Knight Foundation funded the Code for America brigade network for 5-10 years)
Foundations whose mission is just some kind of social good (not necessary tech for social good). They are still looking for successful programs that hit their impact goals (e..g., the Eisner foundation funds intergenerational learning programs)

Individuals

Individuals who want to contribute (money) to making knowledge more scalable
- could be a tech worker
- could be social service worker
- could be a non profit worker

ExperimentsInHonesty commented 1 year ago

Problem

Volunteer Civic tech organizations often lack the foundational knowledge or examples to create, maintain and grow. Each new civic tech organization starts from scratch, using a large amount of resources (expertise, time, money, momentum, and initiative), often leaving not enough for the stages that follow. Those that do continue past the initial stages often continue to struggle with scaleability, knowledge transfer and retention.

The biggest hurdle to the community's overall success is that there is no scalable way to share resources, and find useful models/guidance to build from, across people, time and organizations.

Solutions

Report

For the open source civic tech community, the BOP project aims to create a report with state-of-the-industry guidance on 22 topic areas of immediate concern to the communities health.The report will present a direction to grow the recorded knowledge in these topic areas, size of audience and needs hierarchy for each topic area and assets to share (found during the exhaustive comparative analysis and Code for America Brigade interviews).

Report Impact

The BOP project will help the Civic Tech and Tech for Social Good volunteer communities drive conversations about how to achieve better, more productive outcomes, and facilitate improvement on identified pain points and proficiencies.

civictechindex / BOP