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cividesk / com.cividesk.email.sparkpost

This extension allows CiviCRM to send emails and process bounces through the SparkPost service.
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Sparkpost error when unticking 'On Hold?' on contact email #87

Open simonjohnparker opened 4 years ago

simonjohnparker commented 4 years ago

Hi,

We had a contact that was 'On Hold' due to a bounced email. We corrected, and then unticked the 'On Hold? from contact email section:

Screenshot 2019-09-26 at 16 24 34

Clicking save with it unticked seems to be successful from a CiviCRM perspective, but throws a sparkpost error:

Screenshot 2019-09-24 at 15 17 59

Any idea why this might be happening?

sunilpawar commented 4 years ago

@simonjohnparker that mean on hold email not found in 'suppression-list' at sparkpost. Either its already removed from suppression-list or on-hold in civicrm due do other reason.