Closed adamerose closed 3 weeks ago
@adamerose At this moment we intentionally removed the online sales channel for CKEditor. Online pricing turned out to be misleading, some people tried to predict the price for different numbers of users just by looking at the price for 25 users, without understanding that there are volume discounts, so we dropped it entirely. As you may expect, the final price depends on many factors so it's impossible to have it documented. Basically, that's a large spreadsheet with lots of formulas.
We will be working towards enabling online sales in the future, based on a different metric (editor loads), but that's a huge project that will take us one year to launch. It requires reworking an old sales system, the customer dashboard, setting up proper infrastructure, packages and so on.
I know contacting sales takes time and one does not get the answer straight away, but that's the only sales model we support today.
Are you allowed to give some ballpark numbers here? I think most people emailing your sales team would have the same questions as my bullet points. Keeping all info behind a B2B contact form might turn away smaller developers just browsing to compare editors and trying to see what's in their price range.
Online pricing turned out to be misleading, some people tried to predict the price for different numbers of users just by looking at the price for 25 users, without understanding that there are volume discounts, so we dropped it entirely. As you may expect, the final price depends on many factors so it's impossible to have it documented. Basically, that's a large spreadsheet with lots of formulas.
I do agree those numbers might be misleading but the solution should be explaining volume pricing not removing it completely. For example Auth0 has a slider so you can see the prices for B2C/B2B/B2E up to 10k users. I think some similar web UI could capture your spreadsheet formula inputs.
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It looks like the pricing page doesn't actually show any pricing. When I checked 2 years ago there was some limited info (~$1.50/month per active user up to 25) but it looks like that was removed and now there's nothing at all. It shows the price for premium plugins and CKBox but not CKEditor itself.
Please add some public pricing details for CKEditor instead of gating it behind a "Get a Quote" contact form.
Some questions I have: