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clarivate / wos-amr

Utility scripts for using the Web of Science Links Article Match Retrieval Service (AMR) service.
MIT License
17 stars 3 forks source link

Output files return empty #4

Closed dtiezzi closed 5 years ago

dtiezzi commented 5 years ago

Not successful using the example data. The output files are empty.

gneissone commented 5 years ago

@dtiezzi I expect this is an issue with credentials. I pushed a new commit https://github.com/Clarivate-SAR/wos-amr/commit/c23fec461702fc4962e415724699840575627513 that will return the XML message if there's an error parsing the response.

Please try the updated code and let me know if the problem is something besides credentials. If the issue is credentials please reach out to your Clarivate account manager. Please note that AMR has its own credentials, they are not the same as your login credentials for the Web of Science platform.

dtiezzi commented 5 years ago

Dear Ben

Thanks for update the code. The problem was due to credentials and not the API itself.

Best regards

daniel

Daniel Tiezzi, MD, PhD Assistant ProfessorProfessor Department of Gynecology and Obstetrics Breast Disease Division Ribeirão Preto School of Medicine University of São Paulo Tel.: 16 3602-2488 e-mail: dtiezzi@usp.br

On 20 Dec 2018, at 15:10, Ben notifications@github.com wrote:

@dtiezzi https://github.com/dtiezzi I expect this is an issue with credentials. I pushed a new commit c23fec4 https://github.com/Clarivate-SAR/wos-amr/commit/c23fec461702fc4962e415724699840575627513 that will return the XML message if there's an error parsing the response.

Please try the updated code and let me know if the problem is something besides credentials. If the issue is credentials please reach out to your Clarivate account manager. Please note that AMR has its own credentials, they are not the same as your login credentials for the Web of Science platform.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/Clarivate-SAR/wos-amr/issues/4#issuecomment-449069514, or mute the thread https://github.com/notifications/unsubscribe-auth/AG4CxnSllqwxjP3m8wSk3U7Iol_E2f-bks5u68SZgaJpZM4ZW8g9.

ozaltun commented 5 years ago

Hi,

I have the same problem. When I run:

python3 lookup_ids.py ids_example.csv output.csv

The output file is empty.

Best,

Bora Ozaltun

gneissone commented 5 years ago

Thank you, I followed up via email. I have also pushed https://github.com/Clarivate-SAR/wos-amr/commit/7b5335aa1563afa2e5666b9b71ef15e4cf860716 which will return more information on these types of issues.