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classicrocker883 / MRiscoCProUI

This is optimized firmware for Voxelab Aquila & Ender3 V2/S1 3D printers.
https://classicrocker883.github.io/
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[BUG] Printer Blacks Out After Upgrading #155

Open The-UnknownHacker opened 1 month ago

The-UnknownHacker commented 1 month ago

Did you test the latest release build?

Yes, and the problem still exists.

Bug Description

After installing the firmware the printer screen blacks out fully and is not responding

I have tried everything including upgrading the DWIN lcd firmware and also Trying to revert to the stock firmware but nothing seems to be working

Printer Model

Voxelab Aquila

Model Type

Aquilla X2

Your Mainboard

Aquila HC32

Other Mainboard Type

No response

Add-ons that could be involved

None

ProUI-EX | Extra Features?

No (formerly NoPro)

Bed Leveling

Default - No Probe / No Bed Leveling

Did you include your own configuration files?

Additional information & file uploads

The log output command returns nothing

Mik-S-UMS commented 1 month ago

A black screen means the firmware is not running. Are you sure you installed the right version for your chip? Confirm what chip is on your motherboard, re-download the firmware and try again.

The-UnknownHacker commented 1 month ago

I have done that but now its not taking the firmware - My chip is HC32 and I downloaded this firmware -

https://www.mediafire.com/file/jwt7pqkswohuxei/HC32_Default-08-14.bin/file

Mik-S-UMS commented 1 month ago

Another cause of this is a thermistor problem that prevents the FW from booting up. Try unplugging the thermistors from the motherboard and it should boot up. If it does then it means you will need to replace that thermistor.

The-UnknownHacker commented 1 month ago

That still didn't work

Mik-S-UMS commented 1 month ago

Could you post a picture of your motherboard showing what chip it has?

Is the firmware actually installing? It can fail if it has the same filename as what is currently installed so give the .bin file a unique name and make sure it is in the "firmware" folder on the root of the SDcard. If the install is successful the .bin file will be deleted so this is a good way to see if it installed or not. Make sure the SDcard is formatted to FAT32 4096 blocks size too.

The-UnknownHacker commented 1 month ago

It has an HC32 chip and also when I installed it the file got deleted from the sd card but looks like the install is corrupted and it wont boot now

Mik-S-UMS commented 1 month ago

Try an earlier release just in-case something is wrong with the latest version.

There are 4 lights on the motherboard. Which ones are on and is any flashing? There are labels next to each light.

Just to make sure, Is the screen actually plugged in? You should see the screen light up a bit even when it is black when you turn the printer on.

classicrocker883 commented 1 month ago

try renaming the file to something else. or try a different type like Manual Mesh (_MM)

another thing is make sure the SD card is formatted correctly.

The-UnknownHacker commented 1 month ago

done that

The-UnknownHacker commented 1 month ago

still didnt work though

classicrocker883 commented 1 month ago

im working on a new release. I can test the firmware on an HC32 board to make sure its all good. last I checked it did flash fine and no problems.

I would look to see all your connections and wires are good. actually it might help to unplug everything from the board except for the power going in and LCD cable and try flashing it again - with a renamed file or an older version which is known to be good.