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classyllama / ClassyLlama_AvaTax

This extension has been deprecated in favor of https://github.com/avadev/Avalara-AvaTax-for-Magento2
Open Software License 3.0
23 stars 15 forks source link

Shipping Charge Issues - ref:_00D30Psz._5000b1MdZM6:ref #210

Closed joshuaqueenava closed 5 years ago

joshuaqueenava commented 5 years ago

{}Account Name:{} {}Account Number(s):{} {}Company Code(s):{} {}AvaTax Environment:{} Dev {}ERP Version:{} Magento 2.2.6. {}AvaTax Integration Version:{} 1.4.3 {}AvaTax Adapter Version:{} {}OS/Browser Version:{} {}Repro Frequency{}

{}Description:{} When an order is placed, shipping is zeroed out on the invoice. If AvaTax is disabled the shipping is kept through invoice creation. Customer was able to test this on a prod account, and on a dev account. These were separate customers and the issue persisted through both accounts.

{}Steps to Reproduce:{} place order via webstore go to payment page see no shipping charge

disable AvaTax place order via webstore go to payment method shipping still present

{}Expected Result:{} Shipping is present on all sales docs where expected

{}Actual Result:{} Shipping is zeroed out upon tax calculation call

rsisco commented 5 years ago

@joshuaqueenava - This sounds exactly like a previous issue that was fixed in release 1.4.7 of the extension. Upgrading to the latest release of the extension should resolve the issue. Feel free to reopen this issue if it does not.