TH1123ZB-G2 False reporting Off

[slooney38]

I am experiencing a problem where my TH1123ZB-G2s are false reporting their OFF states. See attached photos indicating the thermostat is off while further inspection under device info shows HVAC mode as heating (heat confirmed as on). I have 1 TH1123ZB where this is not an issues, only effecting the G2 model. Firmware version 0x00000900, HA 2024.3.0 directly connected with zha.

Please let me know if you need any additional information. Thank you!

[slooney38]

I've noticed that the error occurs when the heat is manually set from the unit with the G2s. If I manually set the heat from my single TH1123ZB unit it will correctly display as on and heating in home assistant. I've made a temporary automation that will set the thermostats state to Heat when wattage is over 100 (allowing for sensing of manual heat input from the G2 units)

[claudegel]

Could you listen to the events or check in the journal of events for your G2 thermostat and switch the heat level manually on the device to see if you receive something like a report from the thermostat. Maybe is it just the reporting that is not set on your device.

[slooney38]

I was not familiar with listening to events so I hope this is useful:

First event: event_type: state_changed data: entity_id: climate.master_bedroom_heat_thermostat old_state: entity_id: climate.master_bedroom_heat_thermostat state: "off" attributes: hvac_modes:

• "off"
• heat min_temp: 5 max_temp: 30 preset_modes:
• away
• none current_temperature: 18.6 temperature: null hvac_action: heating preset_mode: none system_mode: "[<SystemMode.Off: 0>]/off" occupancy: 1 occupied_cooling_setpoint: 2600 occupied_heating_setpoint: 2100 pi_heating_demand: 100 unoccupied_heating_setpoint: 1500 friendly_name: Master Bedroom Heat supported_features: 401 last_changed: "2024-03-31T20:02:03.042760+00:00" last_updated: "2024-03-31T20:03:41.996305+00:00" context: id: 01HTB1RM9CJ5F8B24RRZSJAWVG parent_id: null user_id: null new_state: entity_id: climate.master_bedroom_heat_thermostat state: "off" attributes: hvac_modes:
• "off"
• heat min_temp: 5 max_temp: 30 preset_modes:
• away
• none current_temperature: 18.6 temperature: null hvac_action: heating preset_mode: none system_mode: "[<SystemMode.Off: 0>]/off" occupancy: 1 occupied_cooling_setpoint: 2600 occupied_heating_setpoint: 2200 pi_heating_demand: 100 unoccupied_heating_setpoint: 1500 friendly_name: Master Bedroom Heat supported_features: 401 last_changed: "2024-03-31T20:02:03.042760+00:00" last_updated: "2024-03-31T20:03:46.889676+00:00" context: id: 01HTB1RS29075KTKYEC2Q93TSY parent_id: null user_id: null origin: LOCAL time_fired: "2024-03-31T20:03:46.889676+00:00" context: id: 01HTB1RS29075KTKYEC2Q93TSY parent_id: null user_id: null

Second Event: event_type: state_changed data: entity_id: sensor.master_bedroom_heat_summation_delivered old_state: entity_id: sensor.master_bedroom_heat_summation_delivered state: "316.82" attributes: state_class: total_increasing device_type: Electric Metering status: NO_ALARMS unit_of_measurement: kWh device_class: energy friendly_name: Master Bedroom Heat Summation delivered last_changed: "2024-03-31T20:02:26.968193+00:00" last_updated: "2024-03-31T20:02:26.968193+00:00" context: id: 01HTB1PB0RWJDFT79Y7VJCK7KR parent_id: null user_id: null new_state: entity_id: sensor.master_bedroom_heat_summation_delivered state: "316.821" attributes: state_class: total_increasing device_type: Electric Metering status: NO_ALARMS unit_of_measurement: kWh device_class: energy friendly_name: Master Bedroom Heat Summation delivered last_changed: "2024-03-31T20:03:47.189923+00:00" last_updated: "2024-03-31T20:03:47.189923+00:00" context: id: 01HTB1RSBNM3XXWGQHX67M080V parent_id: null user_id: null origin: LOCAL time_fired: "2024-03-31T20:03:47.189923+00:00" context: id: 01HTB1RSBNM3XXWGQHX67M080V parent_id: null user_id: null

Thank you for your assistance!