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Placeholder repository to allow filing of general bugs/issues/etc against the Clear Linux OS for Intel Architecture linux distribution
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intel Wireless-AC 9560 crashes repeatedly wih latest firmware (iwlwifi-9000-pu-b0-jf-b0-46.ucode) #1071

Open jecki opened 5 years ago

jecki commented 5 years ago

After the swupd update to 30550, the wireless connector on my thinkpad L390 kept crashing. A look into the system journals ("journalctl -x") revealed the message:

kernel: iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0.

A successful workaround was to delete the file "iwlwifi-9000-pu-b0-jf-b0-46.ucode" from "/lib/firmware", thus reverting to the previous firmware version which is "iwlwifi-9000-pu-b0-jf-b0-43.ucode"

miguelinux commented 5 years ago

A new version of iwlwifi-9000-pu-b0-jf-b0-46.ucode is available.

We updated the linux-firmware package, you will find it in a next public release in 1 or 2 days.

miguelinux commented 5 years ago

@jecki the update is available can you confirm that it works for you?

jecki commented 5 years ago

Thank you very much for the update!

Sadly, the same problem still persists. I have also checked that the new iwlwifi-9000-pu-b0-jf-b0-46.ucode really is the same as in https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-firmware.git, which is the case. Maybe I should file a bug report to git.kernel.org. I just did not find any information there, how to file a bug report there.

sgmarc commented 5 years ago

@miguelinux the latest update (30730) fix problem with this wi-fi adapter. In my case the problem was only 5Ghz connection. Perfectly!

ritvao commented 4 years ago

Hi, I have the same issue with 5GHz wifi. HW is Intel NUC8i7BEH Core i7 Mini PC with AC 9560 wifi card. SW is openSUSE Tumbleweed 20191018 with iwlwifi-9000-pu-b0-jf-b0-46.ucode.

I haven't found a fix for this problem, though I think one exists. Will you help me with this problem?

Sincerely, Ritva

ahkok commented 4 years ago

@ritvao

SW is openSUSE Tumbleweed 20191018 with iwlwifi-9000-pu-b0-jf-b0-46.ucode.

If it's not Clear Linux OS, no. If you can reproduce this on Clear Linux OS, then yes.

For OpenSUSE support, please contact OpenSUSE.

(We are not the team that supports Intel HARDWARE, we support the Clear Linux OS. We try to do our best, but, you'll need to try with Clear Linux OS first before filing a bug here)

ritvao commented 4 years ago

Thanks for the information!

I'm pretty desperate because I do not know who to turn to with this issue. I don't understand how can I contact SUSE Linux. Maybe I just have to wait for openSUSE to get this fixed (iwlwifi-9000-pu-b0-jf-b0-XX.ucode?).

thiagomacieira commented 4 years ago

See https://en.opensuse.org/openSUSE:Submitting_bug_reports for submitting bug reports for Tumbleweed. You can also just fork the package kernel-firmware-iwlwifi at https://build.opensuse.org, update it, and submit the change for acceptance.

PS: the current version seems to have the right firmware file.

ritvao commented 4 years ago

Thanks for the interesting links!

I thought this patch for the Intel AC 9560 already had a fix because sgmarc writes above: "@ miguelinux the latest update (30730) fix problem with this wi-fi adapter. In my case the problem was only 5Ghz connection. Perfectly!". However, I could not find information on what update 30730 contains.