clearlinux / distribution

Placeholder repository to allow filing of general bugs/issues/etc against the Clear Linux OS for Intel Architecture linux distribution
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Unable to take screenshot with GNOME Videos (Totem) #659

Open zmdismai opened 5 years ago

zmdismai commented 5 years ago

Description We are not able to take screenshot while playing video with Totem.

To Reproduce Steps to reproduce the behavior:

  1. Boot up Live Desktop image
  2. Install Clear Linux
  3. Upon installation, download/get video files
  4. Right click on the video file icon > Open with Videos
  5. Click the three dots on top right of GNOME Videos
  6. Click "Take Screenshot"

Current behavior Totem could not get a screenshot of the video. Refer Screenshot A below. journalctl -f: totem[22163]: Could not take screenshot: failed to retrieve or convert video frame

Expected behavior Should be able to take screenshot of the video playback.

Environment:

Screenshots Screenshot A videoplayer

ahkok commented 5 years ago

likely related to #658 - an underlying codec is missing causing the failure.

Check the journalctl for more output. Also, start totem from a terminal to collect stdout/stderr. This may help root causing the issue.

zmdismai commented 5 years ago

@ahkok The output for journalctl is not really helpful I think. In addition to the journalctl log from #658, when I do the screenshot it prints out the following from journalctl: totem[2612]: Could not take screenshot: failed to retrieve or convert video frame

I test with another video file and it is playing fine with Totem: it's an ogv file from http://techslides.com/demos/sample-videos/small.ogv

When I do screenshot while playing this video, I do not see such error. I believe you are right, it is related to the missing codec.