soc-pe-bot
commented
4 months ago [IMPORTANT!: Please do not edit or reply to this comment using the GitHub UI. You can respond to it using CATcher during the next phase of the PE]
Team's Response
No, truncating the name, as opposed to overflowing it, was a deliberate decision. Overflowing the name would cause layout shifts that are disruptive to the user experience.
Moreover, in your screenshot, only the last five letters (of the forty or so letters in this individual’s name), were truncated. The letters on display are more than enough to identify such an individual.
Furthermore, in the rare event that there are multiple individuals visiting the clinic with the same prefix, you, as the user, can maximize the screen for this purpose. As the target user is expected to spend most of their time using this application in full screen, this is a non-issue.
Items for the Tester to Verify
:question: Issue response
Team chose [response.NotInScope]
- [ ] I disagree
Reason for disagreement: [replace this with your reason]
I typed in the longest valid English word for the name of the person and it should be handled properly by the application, without any ellipsis. However, it is seen that the name is truncated, rather than adapting to the layout and taking up more lines. This would affect the user being able to see the actual name.