search

clipperz / password-manager

Clipperz is an online vault and password manager that knows nothing about you and your data. Everything you submit is locally encrypted by your browser before being uploaded to Clipperz. The encryption key is a passphrase known only to you and Clipperz could never access your data. Clipperz is built upon open proven and trusted encryption algorithms.
https://clipperz.is
GNU Affero General Public License v3.0
732 stars 134 forks source link

Delete account #143

Open R-ens opened 2 years ago

R-ens commented 2 years ago

Delete account won't work. After removal I'm still able to log in with same credentials.

gcsolaroli commented 2 years ago

Hello @renslinden, are you having this problem with the online version, or using a Community instance?

R-ens commented 2 years ago

Hi @gcsolaroli, with the online version: https://clipperz.is/app/

gcsolaroli commented 2 years ago

This problem is most probably caused by a pending reference in the DB that violates some constraints and force the delete transaction to rollback. I'll try to dig through the logs to see if I can find any evidence of the problem. Otherwise I will have to ask you to try again after having raised the details of the transcribed logs.

Sorry for the issue.

gcsolaroli commented 2 years ago

Hello @renslinden; I have checked the logs, and the only evidence I have found of rolled back transactions have been on December 16th, between 20:30 and 23:15 (presumably UTC), and they were due to connection issues to the DB. If you want, we could arrange a moment where I raise the logging level and you try to delete your account, so that we can try to understand what is going wrong. Is there any moment best suitable for you?

R-ens commented 2 years ago

Hi @gcsolaroli, it's already a while ago, I finally have some time to verify this with you. Please let me know when I can try to delete my account again.

gcsolaroli commented 2 years ago

Hello @renslinden. unfortunately I am VERY busy at the moment. I have forwarded this issue to other people who could try helping out, but I am not sure about their current availability. If you don't hear from us in a couple of weeks, please add a new note here.

R-ens commented 2 years ago

Hello @renslinden. unfortunately I am VERY busy at the moment. I have forwarded this issue to other people who could try helping out, but I am not sure about their current availability. If you don't hear from us in a couple of weeks, please add a new note here.

Hi @gcsolaroli, we are some months further. Just checked it and the removal of accounts is still not working. Maybe you or someone else can have a look coming weeks?