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clipto-pro / Desktop

A comprehensive solution for convenient and efficient work with notes, snippets, clipboard, files, and other information that requires quick access via any device.
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Untagged! Help! #124

Closed Uformula closed 2 years ago

Uformula commented 2 years ago

Hi. Great product. But I have andriod, which says I have no untagged, which is how it should be, and I have both my Windows application and online saying that I have over 1000 untagged, which is NOT correct. Pls help!

atrashler commented 2 years ago

Could you please send me:

1) the versions of Android and Desktop apps 2) how did you delete 1000 untagged notes and on which platform (I suppose that you deleted 1000 notes before and expects it to be deleted from all platforms) 3) the screenshot of the left panel with tags, so I can understand how it looks on the problematic platform.

Thanks!

Uformula commented 2 years ago

Hi thanks for the quick response:

  1. Android 7.1.14 -- Desktop 7.2.6
  2. I never deleted any notes. The issue is that 1000+ notes are untagged on desktop and online versions, but not on Android device, which is the correct status. I never did nor intended to untag 1000+ notes. It's pivotal these remain tagged the way I have them on my Android app.
  3. Pls see attached the Problematic pic (the Desktop version) and unproblematic (the android app)

Thanks very much for your help!

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Tue, Oct 26, 2021 at 2:21 AM Alex Trashler @.***> wrote:

Could you please send me:

  1. the versions of Android and Desktop apps
  2. how did you delete 1000 untagged notes and on which platform (I suppose that you deleted 1000 notes before and expects it to be deleted from all platforms)
  3. the screenshot of the left panel with tags, so I can understand how it looks on the problematic platform.

Thanks!

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-951599418, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVE4VPFV7FCGSLPD6KDUIZJGXANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

No attachments:) Btw, could you also send your account uid in Clipto? (Settings -> Astral Sync -> ID field)

Uformula commented 2 years ago

That's weird. Attaching again.

Account uid = tgaP2VCCBGNeG7sDjOpovXTh22t1

Thanks again!

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Wed, Oct 27, 2021 at 3:22 AM Alex Trashler @.***> wrote:

No attachments:) Btw, could you also send your account uid in Clipto? (Settings -> Astral Sync -> ID field)

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-952613774, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVCOKLCHWEHYRFLICN3UI6ZC3ANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

Uformula commented 2 years ago

Hi. Were you able to figure it out? Thx again.

On Wed, Oct 27, 2021, 7:12 PM Rodrigo C. Serrano @.***> wrote:

That's weird. Attaching again.

Account uid = tgaP2VCCBGNeG7sDjOpovXTh22t1

Thanks again!

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Wed, Oct 27, 2021 at 3:22 AM Alex Trashler @.***> wrote:

No attachments:) Btw, could you also send your account uid in Clipto? (Settings -> Astral Sync -> ID field)

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-952613774, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVCOKLCHWEHYRFLICN3UI6ZC3ANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

Hi. Were you able to figure it out? Thx again. On Wed, Oct 27, 2021, 7:12 PM Rodrigo C. Serrano @.***> wrote: …

No attachments again:) Nevermind... Seems like the issue with the migration logic that should run when you open the latest versions of the app. But it did not work by some reasons... I will upgrade the migration script so the issue should be fixed with upcoming update of Android or Desktop app. Now, not action required from you. Just try to re-login one more time (if it will not help, the issue should be fixed with upcoming release, as I have told). Sorry for the inconvenience. I am updating the internal structure of how tags and files are stored, so it can be more useful. But it requires some change in the application logic and structure.

Uformula commented 2 years ago

Hi thanks for getting back to me.

It seems that you mention the app is the issue. But the way the tags are classified in it are correct.

I never untagged 1000+ articles, which is what reflects in the desktop and online versions.

Is it possible to override what's on there with what my app is registering, which is the correct version?

Thx

On Fri, Oct 29, 2021, 12:41 PM Alex Trashler @.***> wrote:

Hi. Were you able to figure it out? Thx again. On Wed, Oct 27, 2021, 7:12 PM Rodrigo C. Serrano @.***> wrote: … <#m-7820067544848651018>

No attachments again:) Nevermind... Seems like the issue with the migration logic that should run when you open the latest versions of the app. But it did not work by some reasons... I will upgrade the migration script so the issue should be fixed with upcoming update of Android or Desktop app. Now, not action required from you. Just try to re-login one more time (if it will not help, the issue should be fixed with upcoming release, as I have told). Sorry for the inconvenience. I am updating the internal structure of how tags and files are stored, so it can be more useful. But it requires some change in the application logic and structure.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-954889796, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVE7JGNHLOQ5PINTBDLUJLMGHANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

Hi thanks for getting back to me. It seems that you mention the app is the issue. But the way the tags are classified in it are correct. I never untagged 1000+ articles, which is what reflects in the desktop and online versions. Is it possible to override what's on there with what my app is registering, which is the correct version? Thx On Fri, Oct 29, 2021, 12:41 PM Alex Trashler @.***> wrote: …

The correct version should be with the tags (seems like on Android is the correct version). Current problem is that the latest Desktop and Web versions can not see the old format, but the current Android version can. And by some reasons current Android version did not migrate old data to new format. If you create any new tag, it will be visible on all platforms and should be correctly linked with notes. But old tags will not and the migration should be done.. Do not worry, I will prepare a migration logic, so all your notes will be linked with the new metadata structure. It will not affect any other notes attributes, only tags.

Uformula commented 2 years ago

Ok great. When should I follow up with you on this?

On Fri, Oct 29, 2021, 1:32 PM Alex Trashler @.***> wrote:

Hi thanks for getting back to me. It seems that you mention the app is the issue. But the way the tags are classified in it are correct. I never untagged 1000+ articles, which is what reflects in the desktop and online versions. Is it possible to override what's on there with what my app is registering, which is the correct version? Thx On Fri, Oct 29, 2021, 12:41 PM Alex Trashler @.***> wrote: … <#m797254762411155733>

The correct version should be with the tags (seems like on Android is the correct version). Current problem is that the latest Desktop and Web versions can not see the old format, but the current Android version can. And by some reasons current Android version did not migrate old data to new format. If you create any new tag, it will be visible on all platforms and should be correctly linked with notes. But old tags will not and the migration should be done.. Do not worry, I will prepare a migration logic, so all your notes will be linked with the new metadata structure. It will not affect any other notes attributes, only tags.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-954919811, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVHYKP5NFQFF6Z237TTUJLSDNANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

Ok great. When should I follow up with you on this? On Fri, Oct 29, 2021, 1:32 PM Alex Trashler @.***> wrote: …

Approximately the beginning of the next week. I will prepare some logic during the weekends, but will test on the next week. I will text you in this thread.

Uformula commented 2 years ago

Ok will connect sun Nov 7 or Mon Nov 8th. Thanks again for your attention! Good weekend!

On Fri, Oct 29, 2021, 5:07 PM Alex Trashler @.***> wrote:

Ok great. When should I follow up with you on this? On Fri, Oct 29, 2021, 1:32 PM Alex Trashler @.***> wrote: … <#m3918605666912365976>

Approximately the beginning of the next week. I will prepare some logic during the weekends, but will test on the next week. I will text you in this thread.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-955048601, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVHCM7ODKAH5CMHIQITUJMLLBANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

Ok will connect sun Nov 7 or Mon Nov 8th. Thanks again for your attention! Good weekend! On Fri, Oct 29, 2021, 5:07 PM Alex Trashler @.***> wrote: …

In Beta channel on Google Play will be published new release (7.2.8 >). It contains logic which should help to upgrade the local and remote index. Please check it, once it will be available in Beta channel. Approximately the updated version will be published today.

Uformula commented 2 years ago

Hi Alex thank you for letting me know.

Again, just to make sure, this sounds like instructions to load a program onto my Android device, which isn't the platform that is showing the incorrect information.

It's online and the windows program that is showing the incorrect information with all the untagged notes. Therefore, I would think that any program to correct the untagged notes should be loaded via those platforms. Am I wrong in thinking this? Why am I loading something onto my Android device? How does this fix the problem on the windows and online platforms? Thank you so much again for your time and attention

On Mon, Nov 1, 2021, 6:47 AM Alex Trashler @.***> wrote:

Ok will connect sun Nov 7 or Mon Nov 8th. Thanks again for your attention! Good weekend! On Fri, Oct 29, 2021, 5:07 PM Alex Trashler @.***> wrote: … <#m2788854258789596427>

In Beta channel on Google Play will be published new release (7.2.8 >). It contains logic which should help to upgrade the local and remote index. Please check it, once it will be available in Beta channel. Approximately the updated version will be published today.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-956126001, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVFH467JLAQFMFSSUSDUJZV2TANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

Hi Alex thank you for letting me know. Again, just to make sure, this sounds like instructions to load a program onto my Android device, which isn't the platform that is showing the incorrect information. It's online and the windows program that is showing the incorrect information with all the untagged notes. Therefore, I would think that any program to correct the untagged notes should be loaded via those platforms. Am I wrong in thinking this? Why am I loading something onto my Android device? How does this fix the problem on the windows and online platforms? Thank you so much again for your time and attention …

The problem is because of the next: 1) Starting from version 7.x the app uses new internal structure to store tags (and files) in the cloud and across devices. 2) To support new structure, I have prepared some 'migration logic' on both Android and Web/Desktop. 3) Because the prepared logic is supposed to work in backward compatibility mode (at the moment when the logic was created, the versions of Desktop and Mobile were difference), I have also implemented some logic which should make it happen. 4) ...But things got out of control... and mobile app started using the old structure and desktop the new one. 5) Now I upgraded the mobile app (7.2.8) to migrate all old data to the new structure 6) It means that after upgrade to the mobile version 7.2.8, it will fix all issues with tags, publish updates to the cloud and start using the new structure as it is done on Desktop. 7) Later the same behaviour will be ported on Desktop. So if someone does not use mobile app, the migration could still be possible.

The current problem is that the 'old tags structure' was not correctly migrated to the 'new tags structure'. Android see the old structure, but Desktop see the new..

Let me know once you update the app.

Uformula commented 2 years ago

Thanks very much for your explanation. How do I access the beta channel on Google Play app? Could you send me a link please?

On Mon, Nov 1, 2021, 8:03 AM Alex Trashler @.***> wrote:

Hi Alex thank you for letting me know. Again, just to make sure, this sounds like instructions to load a program onto my Android device, which isn't the platform that is showing the incorrect information. It's online and the windows program that is showing the incorrect information with all the untagged notes. Therefore, I would think that any program to correct the untagged notes should be loaded via those platforms. Am I wrong in thinking this? Why am I loading something onto my Android device? How does this fix the problem on the windows and online platforms? Thank you so much again for your time and attention … <#m6346309649217041497>

The problem is because of the next:

  1. Starting from version 7.x the app uses new internal structure to store tags (and files) in the cloud and across devices.
  2. To support new structure, I have prepared some 'migration logic' on both Android and Web/Desktop.
  3. Because the prepared logic is supposed to work in backward compatibility mode (at the moment when the logic was created, the versions of Desktop and Mobile were difference), I have also implemented some logic which should make it happen.
  4. ...But things got out of control... and mobile app started using the old structure and desktop the new one.
  5. Now I upgraded the mobile app (7.2.8) to migrate all old data to the new structure
  6. It means that after upgrade to the mobile version 7.2.8, it will fix all issues with tags, publish updates to the cloud and start using the new structure as it is done on Desktop.
  7. Later the same behaviour will be ported on Desktop. So if someone does not use mobile app, the migration could still be possible.

Let me know once you update the app.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-956174762, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVGPM2BWQ5IQHQMTPVTUJZ6X5ANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

Uformula commented 2 years ago

Nevermind i found it thx

On Mon, Nov 1, 2021, 8:21 AM Rodrigo C. Serrano @.***> wrote:

Thanks very much for your explanation. How do I access the beta channel on Google Play app? Could you send me a link please?

On Mon, Nov 1, 2021, 8:03 AM Alex Trashler @.***> wrote:

Hi Alex thank you for letting me know. Again, just to make sure, this sounds like instructions to load a program onto my Android device, which isn't the platform that is showing the incorrect information. It's online and the windows program that is showing the incorrect information with all the untagged notes. Therefore, I would think that any program to correct the untagged notes should be loaded via those platforms. Am I wrong in thinking this? Why am I loading something onto my Android device? How does this fix the problem on the windows and online platforms? Thank you so much again for your time and attention … <#m_2874067264888391692_m6346309649217041497>

The problem is because of the next:

  1. Starting from version 7.x the app uses new internal structure to store tags (and files) in the cloud and across devices.
  2. To support new structure, I have prepared some 'migration logic' on both Android and Web/Desktop.
  3. Because the prepared logic is supposed to work in backward compatibility mode (at the moment when the logic was created, the versions of Desktop and Mobile were difference), I have also implemented some logic which should make it happen.
  4. ...But things got out of control... and mobile app started using the old structure and desktop the new one.
  5. Now I upgraded the mobile app (7.2.8) to migrate all old data to the new structure
  6. It means that after upgrade to the mobile version 7.2.8, it will fix all issues with tags, publish updates to the cloud and start using the new structure as it is done on Desktop.
  7. Later the same behaviour will be ported on Desktop. So if someone does not use mobile app, the migration could still be possible.

Let me know once you update the app.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-956174762, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVGPM2BWQ5IQHQMTPVTUJZ6X5ANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

Uformula commented 2 years ago

Ok installed. Now out says on the android version that i have 51 untagged notes.

On Mon, Nov 1, 2021, 8:22 AM Rodrigo C. Serrano @.***> wrote:

Nevermind i found it thx

On Mon, Nov 1, 2021, 8:21 AM Rodrigo C. Serrano @.***> wrote:

Thanks very much for your explanation. How do I access the beta channel on Google Play app? Could you send me a link please?

On Mon, Nov 1, 2021, 8:03 AM Alex Trashler @.***> wrote:

Hi Alex thank you for letting me know. Again, just to make sure, this sounds like instructions to load a program onto my Android device, which isn't the platform that is showing the incorrect information. It's online and the windows program that is showing the incorrect information with all the untagged notes. Therefore, I would think that any program to correct the untagged notes should be loaded via those platforms. Am I wrong in thinking this? Why am I loading something onto my Android device? How does this fix the problem on the windows and online platforms? Thank you so much again for your time and attention … <#m_7969127547798713024m-1035797777647249952_m_2874067264888391692_m6346309649217041497>

The problem is because of the next:

  1. Starting from version 7.x the app uses new internal structure to store tags (and files) in the cloud and across devices.
  2. To support new structure, I have prepared some 'migration logic' on both Android and Web/Desktop.
  3. Because the prepared logic is supposed to work in backward compatibility mode (at the moment when the logic was created, the versions of Desktop and Mobile were difference), I have also implemented some logic which should make it happen.
  4. ...But things got out of control... and mobile app started using the old structure and desktop the new one.
  5. Now I upgraded the mobile app (7.2.8) to migrate all old data to the new structure
  6. It means that after upgrade to the mobile version 7.2.8, it will fix all issues with tags, publish updates to the cloud and start using the new structure as it is done on Desktop.
  7. Later the same behaviour will be ported on Desktop. So if someone does not use mobile app, the migration could still be possible.

Let me know once you update the app.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-956174762, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVGPM2BWQ5IQHQMTPVTUJZ6X5ANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

Uformula commented 2 years ago

Now it* says

On Mon, Nov 1, 2021, 9:26 AM Rodrigo C. Serrano @.***> wrote:

Ok installed. Now out says on the android version that i have 51 untagged notes.

On Mon, Nov 1, 2021, 8:22 AM Rodrigo C. Serrano @.***> wrote:

Nevermind i found it thx

On Mon, Nov 1, 2021, 8:21 AM Rodrigo C. Serrano @.***> wrote:

Thanks very much for your explanation. How do I access the beta channel on Google Play app? Could you send me a link please?

On Mon, Nov 1, 2021, 8:03 AM Alex Trashler @.***> wrote:

Hi Alex thank you for letting me know. Again, just to make sure, this sounds like instructions to load a program onto my Android device, which isn't the platform that is showing the incorrect information. It's online and the windows program that is showing the incorrect information with all the untagged notes. Therefore, I would think that any program to correct the untagged notes should be loaded via those platforms. Am I wrong in thinking this? Why am I loading something onto my Android device? How does this fix the problem on the windows and online platforms? Thank you so much again for your time and attention … <#m_8204174480686511706_m_7969127547798713024m-1035797777647249952_m_2874067264888391692_m6346309649217041497>

The problem is because of the next:

  1. Starting from version 7.x the app uses new internal structure to store tags (and files) in the cloud and across devices.
  2. To support new structure, I have prepared some 'migration logic' on both Android and Web/Desktop.
  3. Because the prepared logic is supposed to work in backward compatibility mode (at the moment when the logic was created, the versions of Desktop and Mobile were difference), I have also implemented some logic which should make it happen.
  4. ...But things got out of control... and mobile app started using the old structure and desktop the new one.
  5. Now I upgraded the mobile app (7.2.8) to migrate all old data to the new structure
  6. It means that after upgrade to the mobile version 7.2.8, it will fix all issues with tags, publish updates to the cloud and start using the new structure as it is done on Desktop.
  7. Later the same behaviour will be ported on Desktop. So if someone does not use mobile app, the migration could still be possible.

Let me know once you update the app.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-956174762, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVGPM2BWQ5IQHQMTPVTUJZ6X5ANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

If it has untagged notes (which must not be untagged), try to sign out and sign in again (the app will try to rebuild the index again).

atrashler commented 2 years ago

If it has untagged notes (which must not be untagged), try to sign out and sign in again (the app will try to rebuild the index again).

As I can see from the logs, your data was not fully updated. Try to sign out and sign in again.

atrashler commented 2 years ago

If after sign in there were no changes, please do the following: 1) Go to Settings -> Astral Sync 2) Click on the item 'Rebuild data index' 3) Send me the result of its execution (a screenshot with the modal dialog) after the rebuild is finished

atrashler commented 2 years ago

BTW, make sure that the app has an access to the internet and is not blocked by adblockers, firewalls. The weird thing now it that the server logs do not contains any information about possible migration that should run automatically after you open the app... And please check the previous two scenarios.

Uformula commented 2 years ago

Ok I signed back into the app and no more untagged But now many of it not all have duplicate tags. ie two of the same tag.

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Mon, Nov 1, 2021 at 11:49 AM Alex Trashler @.***> wrote:

BTW, make sure that the app has an access to the internet and is not blocked by adblockers, firewalls. The weird thing now it that the server logs do not contains any information about possible migration that should run automatically after you open the app... And please check the previous two scenarios.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-956349469, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVA4VHMOSHR7N6D4KO3UJ2ZINANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

Uformula commented 2 years ago

Looking more into it. Looks like it has identified the duplicate tag separately. So now instead of 5 tags, I have ten total tags (2 of the same for each 5 original categories).

Am sending you a snapshot. Hopefully it goes through.

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Mon, Nov 1, 2021 at 11:56 AM Rodrigo C. Serrano @.***> wrote:

Ok I signed back into the app and no more untagged But now many of it not all have duplicate tags. ie two of the same tag.

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Mon, Nov 1, 2021 at 11:49 AM Alex Trashler @.***> wrote:

BTW, make sure that the app has an access to the internet and is not blocked by adblockers, firewalls. The weird thing now it that the server logs do not contains any information about possible migration that should run automatically after you open the app... And please check the previous two scenarios.

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atrashler commented 2 years ago

Looking more into it. Looks like it has identified the duplicate tag separately. So now instead of 5 tags, I have ten total tags (2 of the same for each 5 original categories). Am sending you a snapshot. Hopefully it goes through. Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY On Mon, Nov 1, 2021 at 11:56 AM Rodrigo C. Serrano @.***> wrote: …

Are you sure that the tags are duplicated? The names of the tags are sensitive to spaces, commas between characters, upper-lower case, etc.. Please send a part of the screenshot (not via Github, seems like it does not let you attach screenshots:) with any note which has two identical tag names.

atrashler commented 2 years ago

If some tags seem like duplicated and you want to remove one of them from all your notes and at the same time assign the other tag to the same selected notes:

1) navigate to the tag you want to remove 2) select all notes in the list with the given tag 3) in the context menu click on ':menu -> Common tags' 4) uncheck the selected tag and check any other you want to apply to the selected notes 5) confirm your action

After that, all selected notes will be marked with the newly assigned tags and any unchecked tags will be removed from the selected notes.

Uformula commented 2 years ago

Ok I think I got it squared away. Thanks for all your help! Great product! Will touch base if anything related comes up. Good day!

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Mon, Nov 1, 2021 at 12:20 PM Alex Trashler @.***> wrote:

If some tags seems like duplicated and you want to remove one of them from all your notes and at the same time assign the other tag to the same selected notes:

  1. navigate to the tag you want to remove
  2. select all notes in the list with the given tag
  3. in the context menu click on ':menu -> Common tags'
  4. uncheck the selected tag and check any other you want to apply to the selected notes
  5. confirm your action

After that, all selected notes will be marked with the newly assigned tag and any unchecked tags will be removed from the selected notes.

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Uformula commented 2 years ago

Oh Last thing. Is there a way to migrate the account to another email address?

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Mon, Nov 1, 2021 at 2:05 PM Rodrigo C. Serrano @.***> wrote:

Ok I think I got it squared away. Thanks for all your help! Great product! Will touch base if anything related comes up. Good day!

Rodrigo C. Serrano | Direct: 631 671 8584 | New York City, NY

On Mon, Nov 1, 2021 at 12:20 PM Alex Trashler @.***> wrote:

If some tags seems like duplicated and you want to remove one of them from all your notes and at the same time assign the other tag to the same selected notes:

  1. navigate to the tag you want to remove
  2. select all notes in the list with the given tag
  3. in the context menu click on ':menu -> Common tags'
  4. uncheck the selected tag and check any other you want to apply to the selected notes
  5. confirm your action

After that, all selected notes will be marked with the newly assigned tag and any unchecked tags will be removed from the selected notes.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/124#issuecomment-956377683, or unsubscribe https://github.com/notifications/unsubscribe-auth/AWGZDVFMGANHQINYCLLG42DUJ2453ANCNFSM5GWKDUEQ . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

atrashler commented 2 years ago

Sorry for the delay. Have not seen this update. To migrate the account (if your account does not have any files): 1) Settings -> Time Machine -> Export data to a file 2) Sign out 3) Sing in with the new account 4) Settings -> Time Machine -> Import data from a file

If few more users will ask the same question, I will write a script to do it automatically with all user's data:)