search

clipto-pro / Desktop

A comprehensive solution for convenient and efficient work with notes, snippets, clipboard, files, and other information that requires quick access via any device.
195 stars 13 forks source link

File attaching not working. #68

Closed SoPat712 closed 4 years ago

SoPat712 commented 4 years ago

I add a file to a note on my phone, and it doesn't appear on my computer. Could you link this app to google drive in some way, and it just spits out our own google drive link so we can just download things easier?

atrashler commented 4 years ago

Could you check and write me: 1) does your phone display you that the file is uploaded (the attachment on the note’s screen colored in green or has a thumbnail) 2) could you send me a screenshot or write how the icon of the attachment looks like on your computer for the same note

SoPat712 commented 4 years ago

Attached: image Desktop view of clips. There is no tag for attachment, and the clipboard item is not even there.

Phone View next: image image image

If you need anything else, then just ask me.

atrashler commented 4 years ago

1) On your phone the note seems like it was uploaded (it is good:) 2) On the computer I can see that the whole note has not appeared. Right?

Could you send me the version of the Android version? Also it will be useful if you check: 1) does the note created on Android is appeared on your Desktop 2) does the note created on your Desktop is appeared on your Android device 3) authorize in the browser and check the same scenario in pair with Android and Desktop.

In all three cases we expect that your notes are synced instantly across all your devices. There should not be any delay.

Waiting for your reply.

On Wed, Jun 17, 2020 at 10:29 PM Sourav Patra notifications@github.com wrote:

Attached: [image: image] https://user-images.githubusercontent.com/30350506/84941296-2ed99c00-b0af-11ea-92e1-40a7e1b3ea08.png Desktop view of clips. There is no tag for attachment, and the clipboard item is not even there.

Phone View next: [image: image] https://user-images.githubusercontent.com/30350506/84941352-431d9900-b0af-11ea-9714-0cb0b968bf42.png [image: image] https://user-images.githubusercontent.com/30350506/84941373-4d3f9780-b0af-11ea-8aa5-b3fa35876cff.png [image: image] https://user-images.githubusercontent.com/30350506/84941380-516bb500-b0af-11ea-84a5-5478a0b7dd01.png

If you need anything else, then just ask me.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/68#issuecomment-645576835, or unsubscribe https://github.com/notifications/unsubscribe-auth/AE5B3W64JTDEEZMA67GPRBDRXEKTHANCNFSM4OAXTPYQ .

SoPat712 commented 4 years ago

It just uploaded at 1:58 PM apparently. Sending screenshots again.

Desktop uploaded the file after a long time

image

I did another test 2, and it's broken. It seems it takes like 3 hours to sync or something?

Phone upload 2 image

but you can see test note with attachment 1 and only attachment 1 image

Desktop for upload 2

image

test note 2 is on my mobile

image

but as you can see above, not yet on desktop.

Not sure what the problem here is.

Android Version right here

image

Thanks for all your help so far.

The phone is an S9 in case I censored that out.

Answers to other questions

Note created on desktop

image

Android notes doesn't show it

image

Note created on phone

image

Desktop at the end

image

If you need clarification for anything, just ask.

SoPat712 commented 4 years ago

I think I might have the solution. Do you by any chance require googlesyndication.com for the app?

SoPat712 commented 4 years ago

This is a big misunderstanding. I use a PiHole on my network, and I have a large blocklist I use that breaks google functionality sometimes. It seems as though a blocklist updated on my network and blocked googleapis.com and googlesyndication.com.

I just had to whitelist those, and I'm extremely sorry for wasting your time.

atrashler commented 4 years ago

The app uses Cloud Firestore that is hosted on firebaseio.com. I do not know how it resolves all routing so I can not suggest what what the cause of the problem. The normal behaviour of the app is to sync data no more than 1-2 seconds between all devices. If it is not true then something has happened:)

On Thu, Jun 18, 2020 at 1:13 AM Sourav Patra notifications@github.com wrote:

This is a big misunderstanding. I use a PiHole on my network, and I have a large blocklist I use that breaks google functionality sometimes. It seems as though someone on my network blocked googleapis.com and googlesyndication.com.

I just had to whitelist those, and I'm extremely sorry for wasting your time.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/68#issuecomment-645653438, or unsubscribe https://github.com/notifications/unsubscribe-auth/AE5B3W6KXVCL6XFACGJVOE3RXE5XDANCNFSM4OAXTPYQ .