search

clipto-pro / Desktop

A comprehensive solution for convenient and efficient work with notes, snippets, clipboard, files, and other information that requires quick access via any device.
195 stars 13 forks source link

Keep getting signed out / Signing back in doesn't resolve this / Always asked to update #84

Closed RobNeilly closed 3 years ago

RobNeilly commented 3 years ago

Each time I start Windows, I am not signed into Clipto. (Yes, I did change the necessary options.) Each time I open the app -- not signed in -- I am asked again to update to the latest version. I've had the latest version for some time. So I sign in, and the app shows me nothing except the little widget/cog spinning around. I have to close the app and restart it to see my notes. As I really like the app, have donated to it, and have recommended it to my students, I'd love to get by these little annoyances. I have the latest version of Windows 10 on a an i7 64-bit machine. Thanks!

atrashler commented 3 years ago

could you please check this scenario:

1) open the app 2) go to settings and scroll down 3) find an apps’s version at the bottom of settings screen 4) send me its version

It should not happen if the version of the app is the same as the latest version on Github. Please send me the version on Settings screen to make sure that it is the same app:)

Waiting for youe reply. Thanks!

RobNeilly commented 3 years ago

Hi folks,

Thanks for your reply. I figured out what the heck was going on here. There were two versions of the app installed. I had not noticed, but, everytime I opened Clipto-Pro, it was opening the old version. I uninstalled the older version, and have now started and restarted 4.3.0. It seems to be working fine.

Cheers, Rob

On Thu, Oct 22, 2020 at 4:55 PM Alex Trashler notifications@github.com wrote:

could you please check this scenario:

  1. open the app
  2. go to settings and scroll down
  3. find an apps’s version at the bottom of settings screen
  4. send me its version

It should not happen if the version of the app is the same as the latest version on Github. Please send me the version on Settings screen to make sure that it is the same app:)

Waiting for youe reply. Thanks!

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/clipto-pro/Desktop/issues/84#issuecomment-714756794, or unsubscribe https://github.com/notifications/unsubscribe-auth/AOWXCPBPUXZLGCN6DUIMXEDSMCL4LANCNFSM4S3UGDBA .

-- Rob

www.WordsByDelphian.com http://www.WordsByDelphian.com

Yes, I'm on Twitter https://twitter.com/robneilly, Google+ https://plus.google.com/+RobNeilly/posts, LinkedIn https://www.linkedin.com/in/delphian, Facebook https://www.facebook.com/WordsByDelphian, and Pinterest http://www.pinterest.com/robneilly/!

atrashler commented 3 years ago

Yeah, it could be possible if you are using the app from the beginning (I mean the first versions of the app), because I have changed appId starting from the version 3.x due to global refactoring:) Now it is stable and the app should work correctly.