clonemeagain
commented
6 years ago Hiya, I had a think, and I bet the easiest is to write a wrapper script to call just the archiver part.
- Set the plugin's admin config to not auto-purge (
Auto-purge old closed tickets, this disables the normal cron interface). - Ensure you've set a ticket age to purge and a number to purge, if you want ALL that are too old, set a massive number (9999999 etc).
- Change the visibility of the purge method to public (edit the
class.ArchiverPlugin.phpfile), line 62:
private function autoPurge() {to
public function autoPurge() {- Make a script like this example (can be placed anywhere)
#!/usr/bin/php <?php ob_start(); include_once '/path/to/osticket/main.inc.php'; // Load osTicket ob_clean(); // ignore header's global $ost; // for IDE // Locate the Archive plugin from the active list: foreach ($ost->plugins->allActive() as $plugin) { // The archiver plugin can be identified by it's class if ($plugin instanceof ArchiverPlugin) { // Force to run now by setting last-run time far in the past $plugin->getConfig()->set('last-run', -time()); // Start purging $plugin->autoPurge(); // you made the method public right?, otherwise you'll see an error here. } } - Mark it executable and construct a cronjob to call it once a month: https://crontab.guru/every-month
0 0 1 * * web-user /path/to/script.php
Note: If the plugin is not enabled, the script will not work.
office222
Hello and thank you for the plugin. I was wondering how I might accomplish a purge either manually or at midnight on the same date each month.