clonemeagain / osticket-slack

a Slack plugin for osTicket
MIT License
47 stars 34 forks source link

Adding responses as thread messages? #31

Open wmertens opened 3 years ago

wmertens commented 3 years ago

It would be fun to have ticket responses show up as threaded messages under their opening notification. All you need to do is pass the ts of the original posted slack message.

I'm wondering if there's a way for the plugin to store this information on a ticket?