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clonemeagain / osticket-slack

a Slack plugin for osTicket
MIT License
47 stars 34 forks source link

Error with ost-v1.17 #35

Open RoundAboutWEB opened 1 year ago

RoundAboutWEB commented 1 year ago

Version 1.17 of osTicket introduced instances for plugins. It seems that this plugin does not cope with this. Can you please check and update - thanks.

TheInfamousNA commented 1 year ago

I am also having this issue! please update to support osTicket 1.17

RoundAboutWEB commented 1 year ago

please adopt promptly: https://github.com/clonemeagain/osticket-slack/pull/36

walaakongmai commented 1 year ago

hi, may I know how to have this installed in version 1.17.x? I just followed google and it brought me here haha. hope you could help me with this. osticket is looking for a phar file. for it to appear in the plugins tab. by the way , thanks clonemeagain for this wonderful plugin.

tpo commented 1 year ago

This ticket can be closed AFAIK, because https://github.com/clonemeagain/osticket-slack/commits/master has been merged.

I can confirm that as is osticket-slack works with osticket 1.17.2.

However, @clonemeagain - could you please do a release? Then one would have a versioned/tagged zip in the releases.