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clonemeagain / osticket-slack

a Slack plugin for osTicket
MIT License
47 stars 34 forks source link

not working.... #8

Closed snizzleorg closed 6 years ago

snizzleorg commented 6 years ago

I installed the plugin as described and created a slack app. Checked that it is working by issuing a notification via curl. However osTicket (1.10) never sends any notifications. The logs are empty any idea?

clonemeagain commented 6 years ago

Check that the plugin itself is turned on. After it's installed it must then be enabled.

On Wed, 18 Apr. 2018, 21:00 snizzleorg, notifications@github.com wrote:

I installed the plugin as described and created a slack app. Checked that it is working by issuing a notification via curl. However osTicket (1.10) never sends any notifications. The logs are empty any idea?

— You are receiving this because you are subscribed to this thread. Reply to this email directly, view it on GitHub https://github.com/clonemeagain/osticket-slack/issues/8, or mute the thread https://github.com/notifications/unsubscribe-auth/AE15j_XfgV3tTZEGV94oY-Ad8UC9KUDIks5tpxzOgaJpZM4TZ24Z .

snizzleorg commented 6 years ago

Thanks. It was enabled but php-curl was missing. Its working now! Thanks!

vzan2012 commented 5 years ago

Hi, I'm also experiencing the same problem. The osTicket (1.10) doesn't send any notifications and logs are not generated. I have also checked the php-curl, but the php curl is working and the plugin also turned on. How to debug it? Pls provide the solutions for it