Add admin action to email organization managers

[drewbo]

As an admin I want to email all managers of a given organization. Re: https://github.com/cloud-gov/pages-core/issues/4146

Notes

• Button/link added to /organizations/:id page on the admin panel
• Creates a new zendesk ticket with https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_forms/#create-ticket-form

Acceptance Criteria

• [ ] Admins can one-click create a zendesk ticket to all organization managers of a given organization
• [ ] The above works in cases where the user has not already been created in zendesk

[svenaas]

Doing a little R&D on this.

The ticket form documentation link in the notes above, which I found, looks like a red herring — it's about creating a ticket form via Zendesk API — a particular set of fields and options to be associated with tickets.

Here's how to create a ticket through the API.

Both of these expect authentication via credentials or token (Quick start / enabling access).

[svenaas]

I've also been poking around to see whether we can simply open the new ticket form with some fields pre-set, as Drew suggested during our meeting about this. The basic URL for the agent/admin ticket form is is https://{company}.zendesk.com/agent/tickets/new/1 (you get an error without an ID at the end). But I haven't yet successfully defaulted the brand field to cloud.gov Pages, which would be a good start.

There is a documented method for opening the user new ticket form pre-populated in the manner we'd like, and I was hoping its approach would apply to the agent/admin form, but the basic measure of appending &tf_subject=foo does not seem to have any effect.

[svenaas]

Decided in today's Monthly Pages orgs/users review that we're not going to pursue this solution. Closing.