Update onboarding for project contractors

[jameshochadel]

Our onboarding process isn't structured to account for "project contractors" who work with the program on a specific project for a scoped amount of time. Project contractors, sometimes called deliverable contractors, are distinct from staff contractors, who are on a service contract and work with the team indefinitely on a variety of projects.

Consider the following:

• Which Google Groups project contractors should be added to
  • This controls which meetings go on their calendar and G-Drive access, and they can see messages in the Group
• Which Slack channels contractors should be added to? Should they be multi-channel guests instead of full access? (Outside our control)
• If they need all onboarding links up-front, since it is a considerable volume
• Since they likely do not have an Incident Response role, can we make it clearer that the IR training is for staff only?

Update the following:

• Templates in github.com/cloud-gov/product
  • Consider keeping one file per role, but making checkboxes contractor- or fed-specific
  • Include a checkbox for talking to the onboarding buddy about project-specific items
• Any other onboarding SOPs
  • Check with the business team
  • Check cg-compliance-docs

Lastly, and not project contractor specific, can we shrink the "reading" section of the onboarding tickets, moving some items to a reference section?

See also:

• G-Drive folder for this item: https://drive.google.com/drive/folders/1LwKAykxK4E-5VFriaPKzNEhv5zpe2V3e
• Slack thread: https://gsa-tts.slack.com/archives/GAZ7T1BNV/p1704734898384189

[jameshochadel]

Resolved by linked PRs.