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cloudbees-oss / zendesk-java-client

A Java client library for interacting with Zendesk
https://developer.zendesk.com/rest_api/docs/api-clients/java#zendesk-java-client-by-cloudbees
Apache License 2.0
148 stars 249 forks source link

Couldn't authenticate you #695

Closed 327078466 closed 3 weeks ago

327078466 commented 1 month ago

image i promise this right but why???

327078466 commented 1 month ago

image why my username and password is right ? but Couldn't authenticate

PierreBtz commented 3 weeks ago

I'm sorry I can't debug an authentication issue for you. To be honest with you, those methods have been working properly for years, it would be surprising if this was an error with the code. You'll probably want to review https://support.zendesk.com/hc/en-us/articles/4408831452954-How-can-I-authenticate-API-requests#:~:text=To%20authenticate%20API%20requests%2C%20use,or%20URL%20are%20not%20processed. to spot the issue.