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cloudfoundry-community / autosleep

Auto sleep service for CloudFoundry
Apache License 2.0
39 stars 21 forks source link

Noticed this issue on orgs that don't even have autosleep enabled #282

Closed filidav closed 6 years ago

filidav commented 6 years ago

Really delete the app onboard-service-dev?> yes Deleting app onboard-service-dev in org / space as ... FAILED Server error, status code: 500, error code: 10011, message: Database error

The only way to get around this is take autosleep out of force enrollment mode , delete the app, then put it back in force enrollment. Or Purge the service.

pradyutsarma commented 6 years ago

A little more context would help before we start looking into this. The only thing I understood is that the service instance is on "forced" enrolment. What exactly did you do prior to deleting the app?

filidav commented 6 years ago

We have autosleep enabled only for a SANDBOX org. I have been seeing this issue when developers try to delete apps that are not even in the SANDBOX org when they try to delete The only way around this error is cf purge-instance-service and then delete the app.

gberche-orange commented 6 years ago

@filidav I suggest you provide traces of the CF CLI command while doing the cf delete app using the CF_TRACE=true environment variable, along with logs of the autosleep service broker app. This will help us understand the issue you're facing and try to provide some help.

filidav commented 6 years ago

When we get the next incident I will get the details.

Thank you

David Filippelli

On Oct 4, 2017, at 3:02 AM, Guillaume Berche notifications@github.com<mailto:notifications@github.com> wrote:

@filidavhttps://github.com/filidav I suggest you provide traces of the CF CLI command while doing the cf delete app using the CF_TRACE=true environment variable, along with logs of the autosleep service broker apphttps://github.com/cloudfoundry-community/autosleep/blob/develop/doc/publish.md#deploy-autosleep-app

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gberche-orange commented 6 years ago

Closing for now until additional diagnostics get provided. @filidav please reopen the issue when you manage to reproduce