Closed dss-kenya closed 3 years ago
Hi @dss-kenya,
In order to further investigate, can you please let me know if you are able to play this video with ExoPlayer on android 5.0 without uploading it to Cloudinary?
Hi @michalkcloudinay, Yes, i confirm we can play the video pretty well.
Thanks, @dss-kenya for confirming. Can you please open a ticket at support@cloudinary.com and include the video so we can further investigate?
There seems to be an issue uploading videos from Android 5.0. When trying to "preprocess" a video, there is an IllegalStateException thrown with the following stacktrace:
Removing all the parameters except for requestId, width, height and frameRate, results in the error below when supplying parameters to
videoTranscodingChain
Removing
preprocess(....)
during an uploadRequest results in the video being uploaded successfully on Android 5.0 but there seem to be playback issues with ExoPlayer.Any idea what might be missing or messing with preprocess and android 5.0 ?
Code Snippet:
and the parameters are assigned the following values.
Other logs from a real device: