Can't open RStudio in a browser (external IP address won't load)

[mlsethi]

Hi there, I'm new to both Google Cloud Platform and googleComputeEngineR, and hoping to get some help resolving a basic issue.

I've followed the instructions for getting RStudio to run on Google Compute Engine that are posted here: https://cloudyr.github.io/googleComputeEngineR/articles/installation-and-authentication.html and here: http://code.markedmondson.me/launch-rstudio-server-google-cloud-in-two-lines-r/ I've also made sure HTTP traffic is allowed and set a firewall rule that opens port 8787.

When I run the following code:

vm <- gce_vm(template = "rstudio", name = "my-instance", username = "myusername", password = "mypassword", predefined_type="n1-highmem-2")

I get the following:

2017-11-05 16:43:52> VM previously created but not running, starting VM 2017-11-05 16:43:53> Checking operation...PENDING 2017-11-05 16:43:56> Operation running... 2017-11-05 16:43:59> Operation running... 2017-11-05 16:44:06> Operation complete in 8 secs 2017-11-05 16:44:07> VM running

The first odd thing is that the external IP address for RStudio isn't printed, but I can run gce_get_external_ip("my-instance", verbose = TRUE) and get that, or just find it in the instance info on Google Cloud Platform. But when I try to load the IP address, I get a "failed to open page" error and my browser says it can't contact the server. Waiting even half an hour makes no difference.

Any advice would be appreciated. Thanks!

[mlsethi]

Update: I still don't know why my original code didn't work, but starting an instance using a custom rstudio build with the tidyverse installed does work:

tag <- gce_tag_container("google-auth-r-cron-tidy", project = "gcer-public") vm <- gce_vm("rstudio-cron-googleauthr", predefined_type = "n1-standard-1", template = "rstudio", dynamic_image = tag, username = "myusername", password = "mypassword")

However, now I'm running into a new issue. I need to install JAGS, and running apt-get install jags or yum install jags from an SSH session returns "command not found". Any thoughts? Thanks so much!

Edited to add: I received the following note from a friend, in case this helps: "what’s likely happening is that when you SSH you’re SSH-ing into a Docker image, which is running some weird very limited version of linux wherein you can’t install anything."

Thanks again for any advice you can offer! I'm really new to all this and am just trying to get a slow Bayesian model to run in the cloud. :)

[MarkEdmondson1234]

Your friend is partly right :)

The limited version of linux is the one running Docker, which pretty much only runs Docker, and not apt-get etc.

But the Docker container itself runs full blown Ubuntu, so within the Docker container you can install things just fine.

When you SSH in you are logging in to the machine running docker. To run inside Docker you need docker exec -it rstudio bash which will drop you in a shell within the Rstudio docker.

But, the easiest way is to log in to your RStudio server instance, then use Rstudio's menu to access the terminal. Since you are within the Docker container there, you will be able to install what you need.

[MarkEdmondson1234]

As to your first issue, I can run your code and it still works ok for me, that makes me think its perhaps previous code that is causing your issue. How did you authenticate, via JSON or via gce_auth() ?

[mlsethi]

Thanks, Mark! I actually did install jags through the RStudio terminal after I posted, but the installation of the rjags package still failed, with the same error messages. It's good to know that that's where I should be installing jags, though. I'm guessing I need to work on getting RStudio to figure out where to find jags.

I used JSON to authenticate.

[MarkEdmondson1234]

You could at least use apt-get via the RStudio terminal though I guess - its a different error message than "command not found"? I don't know Jags so it may be you need to look at other help, although I would suggest that its better to create a Dockerfile with your install steps installed, then follow the guide for your own custom environment. A helper for that is https://github.com/o2r-project/containerit

[MarkEdmondson1234]

I put a guide to custom environments here https://cloudyr.github.io/googleComputeEngineR/articles/docker.html#build-triggers

[mlsethi]

Thanks again! I uploaded the JAGS source folder into my Home directory in RStudio server and ran sudo apt-get update in the terminal before trying to install jags and then rjags again, and now all is well! Just posting this in case anyone else has a similar issue. Cheers!

[MarkEdmondson1234]

Great thanks :)

[jmpineiro]

Hello Mark, I want to work with Rstudio server on Google Cloud Platform, but I can't connect to Rstudio server with the external IP from my browser (neither on firefox nor Chrome ).

I reinstalled Rstudio server on my VM instance and cheked the instalation without any error, using: $ sudo rstudio-server verify-installation

I created the ssh key and allowed the http and https Firewalls on Compute Engine/ VM instance, and also allowed the access of all API and the connection with serial port too.

Also, I ran this: $ wget localhost:8787 , then i tried to connect by the external IP on my browser without success Then I ran : $ sudo gcloud compute firewall-rules create allow-rstudio --allow=tcp:8787 and again... I cant connect with the IP

I would really appreciate any help or suggestion thanks in advance!!!!

sessionInfo() R version 3.4.3 (2017-11-30) Platform: x86_64-pc-linux-gnu (64-bit) Running under: Ubuntu 16.04.3 LTS Matrix products: default BLAS: /usr/lib/libblas/libblas.so.3.6.0 LAPACK: /usr/lib/lapack/liblapack.so.3.6.0 locale: [1] LC_CTYPE=en_US.UTF-8 LC_NUMERIC=C
[3] LC_TIME=en_US.UTF-8 LC_COLLATE=en_US.UTF-8
[5] LC_MONETARY=en_US.UTF-8 LC_MESSAGES=en_US.UTF-8
[7] LC_PAPER=en_US.UTF-8 LC_NAME=C
[9] LC_ADDRESS=C LC_TELEPHONE=C
[11] LC_MEASUREMENT=en_US.UTF-8 LC_IDENTIFICATION=C
attached base packages: [1] stats graphics grDevices utils datasets methods base
loaded via a namespace (and not attached): [1] compiler_3.4.3

[MarkEdmondson1234]

Hi @jmpineiro have you tried the steps as outlined in the video here?: https://cloudyr.github.io/googleComputeEngineR/

I reinstalled Rstudio server on my VM instance and cheked the instalation without any error, using: $ sudo rstudio-server verify-installation

This sounds like you are not using gce_vm(template = "rstudio") and installing on the base VM?

I created the ssh key and allowed the http and https Firewalls on Compute Engine/ VM instance, and also allowed the access of all API and the connection with serial port too.

SSH key is good, but you should not need to create the firewalls as of version 0.2.0

Also, I ran this: $ wget localhost:8787 , then i tried to connect by the external IP on my browser without success

If using the Docker instance that is launched via gce_vm then it maps to port 80 e.g. no need to use 8787

Then I ran : $ sudo gcloud compute firewall-rules create allow-rstudio --allow=tcp:8787 and again... I cant connect with the IP

This sounds like you are using the gcloud tool, not this library. If you want to use that method you need to open an issue with them, but I would suggest looking at the video to see how its done with this library.

[jmpineiro]

Hi Mark, thanks for your suggestions. Yes Mark, I used that video to create the VM with success, but then I cant connect with IP address. Also I used: gce_vm(template = "rstudio") I do not know if I am using a Docker instance, How can I know it?

Because Im cannot connect with Rstudio server by IP, I resolve to ran R on the Linux console of the VM, but I really want ro ran Rstudio server...

I really appreciate any suggestions or guidelines...

2017-12-16 9:54 GMT-03:00 Mark notifications@github.com:

Hi @jmpineiro https://github.com/jmpineiro have you tried the steps as outlined in the video here?: https://cloudyr.github.io/goog leComputeEngineR/

I reinstalled Rstudio server on my VM instance and cheked the instalation without any error, using: $ sudo rstudio-server verify-installation

This sounds like you are not using gce_vm(template = "rstudio") and installing on the base VM?

I created the ssh key and allowed the http and https Firewalls on Compute Engine/ VM instance, and also allowed the access of all API and the connection with serial port too.

SSH key is good, but you should not need to create the firewalls as of version 0.2.0

Also, I ran this: $ wget localhost:8787 , then i tried to connect by the external IP on my browser without success

If using the Docker instance that is launched via gce_vm then it maps to port 80 e.g. no need to use 8787

Then I ran : $ sudo gcloud compute firewall-rules create allow-rstudio --allow=tcp:8787 and again... I cant connect with the IP

This sounds like you are using the gcloud tool, not this library. If you want to use that method you need to open an issue with them, but I would suggest looking at the video to see how its done with this library.

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/cloudyr/googleComputeEngineR/issues/82#issuecomment-352181803, or mute the thread https://github.com/notifications/unsubscribe-auth/Ag-3aDqx1ZOWD2f-PPsVkDKbmbaYf8p9ks5tA72GgaJpZM4QSnF- .

[MarkEdmondson1234]

Could you show the code you used, then the sessionInfo() command to show what versions of the packages you are using? Also make sure you are using the auto-authentication methods.

[ben519]

Just wrestled with this issue. Here's what worked for me -

1. Log in to the google cloud console
2. Go to the Compute Engine page
3. Locate and click on the rstudio instance (or whatever you named it) from the list
4. Edit > Firewalls > check both boxes

5. This is where I got hung up. In a new browser tab, go to http://your-external-ip-address-here NOT https://your-external-ip-address-here. Not sure why this is the case, but it's what works for me.

[MarkEdmondson1234]

Thanks @ben519 ! The port opening you are doing in step 4 should be done on the first boot, but will check again if that is the case. The http vs https makes sense as RStudio is mapped to 80, not 443 where 80 is assoicated with http and 443 associated with https

[markusMiksa1304]

even these steps do not help : no connection to http://:8787

[MarkEdmondson1234]

You have no IP address assigned yet it seems, did the console return one when you started up the VM?

---

From: Markus Miksa notifications@github.com Sent: Wednesday, August 14, 2019 1:17 PM To: cloudyr/googleComputeEngineR Cc: Mark; State change Subject: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

even these steps do not help : no connection to http://:8787

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHubhttps://github.com/cloudyr/googleComputeEngineR/issues/82?email_source=notifications&email_token=AAYCPLCXOPXPRBONQX6JHWLQEPSU5A5CNFSM4ECKOF7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4IPKNI#issuecomment-521205045, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAYCPLFBOAPYSHBD3PDM5ILQEPSU5ANCNFSM4ECKOF7A.

[markusMiksa1304]

vm <- gce_vm( template = "rstudio", name = "mm-rstudio-datalab-m5", zone = "europe-west4-b", username = "rstudio", password = "rstudio", predefined_type = "n1-highmem-2", network = "datalab-network" )

gce_list_instances() … that gives the ip ==Google Compute Engine Instance List== name machineType status zone externalIP creationTimestamp 3 mm-rstudio-datalab-m5 n1-highmem-2 RUNNING europe-west4-b 34.90.27.83 2019-08-14 04:30:38 4 rstudio-server-pro-for-bigquery-1-vm n1-standard-1 TERMINATED europe-west4-b No external IP 2019-08-12 05:31:34

browseURL("http://34.90.27.83:8787/") ….> no connection

When i use the commercial (expensive) rstudio-server-pro-for-bigquery-1-vm n1-standard-1 from the marketplace .. everything works as expected

I compared the firewall- rules … found no significant difference …

Very strange ☹

Best Regards Markus

Von: Mark [mailto:notifications@github.com] Gesendet: Mittwoch, 14. August 2019 13:27 An: cloudyr/googleComputeEngineR googleComputeEngineR@noreply.github.com Cc: Markus Miksa markus.miksa@telefonica.com; Comment comment@noreply.github.com Betreff: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

You have no IP address assigned yet it seems, did the console return one when you started up the VM?

---

From: Markus Miksa notifications@github.com Sent: Wednesday, August 14, 2019 1:17 PM To: cloudyr/googleComputeEngineR Cc: Mark; State change Subject: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

even these steps do not help : no connection to http://:8787

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHubhttps://github.com/cloudyr/googleComputeEngineR/issues/82?email_source=notifications&email_token=AAYCPLCXOPXPRBONQX6JHWLQEPSU5A5CNFSM4ECKOF7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4IPKNI#issuecomment-521205045, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAYCPLFBOAPYSHBD3PDM5ILQEPSU5ANCNFSM4ECKOF7A.

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[MarkEdmondson1234]

Don’t use username / password = rstudio - that’s an existing username and will cause an error.

---

From: Markus Miksa notifications@github.com Sent: Wednesday, August 14, 2019 1:41 PM To: cloudyr/googleComputeEngineR Cc: Mark; State change Subject: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

vm <- gce_vm( template = "rstudio", name = "mm-rstudio-datalab-m5", zone = "europe-west4-b", username = "rstudio", password = "rstudio", predefined_type = "n1-highmem-2", network = "datalab-network" )

gce_list_instances() … that gives the ip ==Google Compute Engine Instance List== name machineType status zone externalIP creationTimestamp 3 mm-rstudio-datalab-m5 n1-highmem-2 RUNNING europe-west4-b 34.90.27.83 2019-08-14 04:30:38 4 rstudio-server-pro-for-bigquery-1-vm n1-standard-1 TERMINATED europe-west4-b No external IP 2019-08-12 05:31:34

browseURL("http://34.90.27.83:8787/") ….> no connection

When i use the commercial (expensive) rstudio-server-pro-for-bigquery-1-vm n1-standard-1 from the marketplace .. everything works as expected

I compared the firewall- rules … found no significant difference …

Very strange ☹

Best Regards Markus

Von: Mark [mailto:notifications@github.com] Gesendet: Mittwoch, 14. August 2019 13:27 An: cloudyr/googleComputeEngineR googleComputeEngineR@noreply.github.com Cc: Markus Miksa markus.miksa@telefonica.com; Comment comment@noreply.github.com Betreff: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

You have no IP address assigned yet it seems, did the console return one when you started up the VM?

---

From: Markus Miksa notifications@github.com Sent: Wednesday, August 14, 2019 1:17 PM To: cloudyr/googleComputeEngineR Cc: Mark; State change Subject: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

even these steps do not help : no connection to http://:8787

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHubhttps://github.com/cloudyr/googleComputeEngineR/issues/82?email_source=notifications&email_token=AAYCPLCXOPXPRBONQX6JHWLQEPSU5A5CNFSM4ECKOF7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4IPKNI#issuecomment-521205045, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAYCPLFBOAPYSHBD3PDM5ILQEPSU5ANCNFSM4ECKOF7A.

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Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição

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[markusMiksa1304]

vm <- gce_vm( template = "rstudio", name = "mm-rstudio-datalab-m8", username = "markus", password = "milkaMaus6", predefined_type = "n1-highmem-2",tags="mm2rstudio"

)

Same procedure .. same result: No connection ..

Best Regards

(does it work on Your machine ?)

Gesendet von Mailhttps://go.microsoft.com/fwlink/?LinkId=550986 für Windows 10

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Von: Mark notifications@github.com Gesendet: Wednesday, August 14, 2019 1:49:12 PM An: cloudyr/googleComputeEngineR googleComputeEngineR@noreply.github.com Cc: Markus Miksa markus.miksa@telefonica.com; Comment comment@noreply.github.com Betreff: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

Don’t use username / password = rstudio - that’s an existing username and will cause an error.

---

From: Markus Miksa notifications@github.com Sent: Wednesday, August 14, 2019 1:41 PM To: cloudyr/googleComputeEngineR Cc: Mark; State change Subject: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

vm <- gce_vm( template = "rstudio", name = "mm-rstudio-datalab-m5", zone = "europe-west4-b", username = "rstudio", password = "rstudio", predefined_type = "n1-highmem-2", network = "datalab-network" )

gce_list_instances() … that gives the ip ==Google Compute Engine Instance List== name machineType status zone externalIP creationTimestamp 3 mm-rstudio-datalab-m5 n1-highmem-2 RUNNING europe-west4-b 34.90.27.83 2019-08-14 04:30:38 4 rstudio-server-pro-for-bigquery-1-vm n1-standard-1 TERMINATED europe-west4-b No external IP 2019-08-12 05:31:34

browseURL("http://34.90.27.83:8787/") ….> no connection

When i use the commercial (expensive) rstudio-server-pro-for-bigquery-1-vm n1-standard-1 from the marketplace .. everything works as expected

I compared the firewall- rules … found no significant difference …

Very strange ☹

Best Regards Markus

Von: Mark [mailto:notifications@github.com] Gesendet: Mittwoch, 14. August 2019 13:27 An: cloudyr/googleComputeEngineR googleComputeEngineR@noreply.github.com Cc: Markus Miksa markus.miksa@telefonica.com; Comment comment@noreply.github.com Betreff: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

You have no IP address assigned yet it seems, did the console return one when you started up the VM?

---

From: Markus Miksa notifications@github.com Sent: Wednesday, August 14, 2019 1:17 PM To: cloudyr/googleComputeEngineR Cc: Mark; State change Subject: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

even these steps do not help : no connection to http://:8787

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHubhttps://github.com/cloudyr/googleComputeEngineR/issues/82?email_source=notifications&email_token=AAYCPLCXOPXPRBONQX6JHWLQEPSU5A5CNFSM4ECKOF7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4IPKNI#issuecomment-521205045, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAYCPLFBOAPYSHBD3PDM5ILQEPSU5ANCNFSM4ECKOF7A.

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Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição

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[markusMiksa1304]

Your code works fine sorry: my mistake i expected rstudio on port 8787 - like the commercial rstudio-server-pro

i m not sure if its possible to configure a vm listening on 8787 - but thats no problem for me

1000 times: thank You for Your code - and for Your fast reply

[MarkEdmondson1234]

Ah great yes it maps the port in the template from 8787 to 80.

If you want more customization that’s possible via the gce_vm_container or gce_vm_create functions launching your own Docker and/or cloud-config files

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From: Markus Miksa notifications@github.com Sent: Wednesday, August 14, 2019 9:32 PM To: cloudyr/googleComputeEngineR Cc: Mark; State change Subject: Re: [cloudyr/googleComputeEngineR] Can't open RStudio in a browser (external IP address won't load) (#82)

Your code works fine sorry: my mistake i expected rstudio on port 8787 - like the commercial rstudio-server-pro

i m not sure if its possible to configure a vm listening on 8787 - but thats no problem for me

1000 times: thank You for Your code - and for Your fast reply

— You are receiving this because you modified the open/close state. Reply to this email directly, view it on GitHubhttps://github.com/cloudyr/googleComputeEngineR/issues/82?email_source=notifications&email_token=AAYCPLC4TKY2O5MGJFMBXSLQERMWFA5CNFSM4ECKOF7KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD4J3UTY#issuecomment-521386575, or mute the threadhttps://github.com/notifications/unsubscribe-auth/AAYCPLD4QBE62PRYUL2CXKLQERMWFANCNFSM4ECKOF7A.