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clowder-framework / clowder

A data management system that allows users to share, annotate, organize and analyze large collections of datasets. It provides support for extensible metadata annotation using JSON-LD and a distribute analytics event bus for automatic curation of uploaded data.
https://clowderframework.org/
University of Illinois/NCSA Open Source License
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Error logging in using CILogon #426

Closed robkooper closed 9 months ago

robkooper commented 9 months ago

When using cilogon it will send you to the cilogon page, but then will come back to clowder with an error and you are not logged in.

When looking at the logs it will show a timeout error when trying to get the access token

2023-10-13 20:48:31,351 - [ERROR  ] - application - [securesocial] error trying to get an access token for provider cilogon
java.util.concurrent.TimeoutException: Futures timed out after [10 seconds]
    at scala.concurrent.impl.Promise$DefaultPromise.ready(Promise.scala:219) ~[org.scala-lang.scala-library-2.10.4.jar:na]
    at scala.concurrent.impl.Promise$DefaultPromise.result(Promise.scala:223) ~[org.scala-lang.scala-library-2.10.4.jar:na]
    at scala.concurrent.Await$$anonfun$result$1.apply(package.scala:107) ~[org.scala-lang.scala-library-2.10.4.jar:na]
    at akka.dispatch.MonitorableThreadFactory$AkkaForkJoinWorkerThread$$anon$3.block(ThreadPoolBuilder.scala:169) ~[com.typesafe.akka.akka-actor_2.10-2.2.0.jar:2.2.0]
    at scala.concurrent.forkjoin.ForkJoinPool.managedBlock(ForkJoinPool.java:3640) [org.scala-lang.scala-library-2.10.4.jar:na]
    at akka.dispatch.MonitorableThreadFactory$AkkaForkJoinWorkerThread.blockOn(ThreadPoolBuilder.scala:167) ~[com.typesafe.akka.akka-actor_2.10-2.2.0.jar:2.2.0]
2023-10-13 20:48:31,353 - [ERROR  ] - application - Unable to log user in. An exception was thrown
securesocial.core.AuthenticationException: null
    at securesocial.core.OAuth2Provider.securesocial$core$OAuth2Provider$$getAccessToken(OAuth2Provider.scala:67) ~[ws.securesocial.securesocial_2.10-2.1.4.jar:2.1.4]
    at securesocial.core.OAuth2Provider$$anonfun$3$$anonfun$apply$5$$anonfun$apply$8.apply(OAuth2Provider.scala:106) ~[ws.securesocial.securesocial_2.10-2.1.4.jar:2.1.4]
    at securesocial.core.OAuth2Provider$$anonfun$3$$anonfun$apply$5$$anonfun$apply$8.apply(OAuth2Provider.scala:104) ~[ws.securesocial.securesocial_2.10-2.1.4.jar:2.1.4]
    at scala.Option$WithFilter.map(Option.scala:206) ~[org.scala-lang.scala-library-2.10.4.jar:na]
    at securesocial.core.OAuth2Provider$$anonfun$3$$anonfun$apply$5.apply(OAuth2Provider.scala:104) ~[ws.securesocial.securesocial_2.10-2.1.4.jar:2.1.4]
    at securesocial.core.OAuth2Provider$$anonfun$3$$anonfun$apply$5.apply(OAuth2Provider.scala:103) ~[ws.securesocial.securesocial_2.10-2.1.4.jar:2.1.4]

We think that this might be related to change on 10/10 of CILogon where they enabled ipv6.

robkooper commented 9 months ago

@lmarini and @robkooper have spoken with the CILogon team and they confirmed they did not see any connections to the service, and we are using the correct ipv4 addresses. We also checked inside the clowder container and it shows that we can connect to the cilogon service. We checked to see if we can set the ip address in the container, but this did not solve the issue.

robkooper commented 9 months ago

We have worked with the CILogon team and have identified and resolved this issue. Please create a new issue if you still can not login using CILogon.