Hi Guys, thanks for continuing to develop Video Monkey, I have an issue since updating.
I converted a number of files for my original apple TV using the default settings, I have also tried using different number of passes and screen res etc. Video Monkey says the conversions worked okay and iTunes imports fine, I can play my converted files perfectly on my mac or my iPad, but when they are either synced or streamed to my apple TV, they start playing but I get audio but no video ie. black screen. If I then try and return to the menu on my apple TV, it hangs then reboots?? if I play video that was encoded with the same settings prior the latest update, it works fine>
the source files are AVI, MKV etc. downloaded legally from legit websites off course:)
Is it possible to rollback to the previous version until a fix can be found?
Hi Guys, thanks for continuing to develop Video Monkey, I have an issue since updating. I converted a number of files for my original apple TV using the default settings, I have also tried using different number of passes and screen res etc. Video Monkey says the conversions worked okay and iTunes imports fine, I can play my converted files perfectly on my mac or my iPad, but when they are either synced or streamed to my apple TV, they start playing but I get audio but no video ie. black screen. If I then try and return to the menu on my apple TV, it hangs then reboots?? if I play video that was encoded with the same settings prior the latest update, it works fine> the source files are AVI, MKV etc. downloaded legally from legit websites off course:) Is it possible to rollback to the previous version until a fix can be found?
kind regards Shteef