search

cmdrmcdonald / EliteDangerousDataProvider

Apache License 2.0
133 stars 31 forks source link

Configuration/Companion App failing authentication #228

Open fezzick opened 7 years ago

fezzick commented 7 years ago

I entered my email and password for Frontier API access, received the verification code, but when I enter that I get this error:

eddierror

I can't finish configuration. I can't even load the configuration app any more until I delete credentials.json.

I've tried this a few times with the same results each time.

Any suggestions? There's no eddi.log at this point.

delta2-7 commented 7 years ago

Hi I had similar I requested 3 times same issue then I closed EDDI reopened it just to double check it wasn't a glitch and it worked on 4th attempt. just for the record, the error I got was this:

api error

Tkael commented 7 years ago

Are you running the latest beta? If not, you can enable beta updates via the EDDI app.

If that fails then you may have a corrupted file. Close EDDI (and VoiceAttack as applicable), then open %APPDATA%/EDDI and delete the "credentials.json" file. Restart EDDI and refill your credentials.