Before using question

[lgt]

Can I use this package for example like a project tracking system. Let me explain:

I have projects and projects having Tickets assigned to users(Project Managers and Responsables), now each Ticket should own some comments where given users can add new comments or reply to existing ones.

Do I have to make some relation between package messages Model and Tickets Model?

Is there any example for this case?

Thanks forward for support

[antonkomarev]

@lgt extend Thread model and set your extended model in config file.

[lgt]

thanks for feedback can you give some example please

[antonkomarev]

https://github.com/cmgmyr/laravel-messenger/issues/92

[antonkomarev]

https://github.com/cmgmyr/laravel-messenger/issues/214

[lgt]

So one I have my model which relates other models and if I extend

Cmgmyr\Messenger\Models\Thread

than all my dependencies are gone. Here is what I tried

<?php

namespace App\MyApp;

//use Illuminate\Database\Eloquent\Model;
use Cmgmyr\Messenger\Models\Thread as MessengerThread;

class Ticket extends MessengerThread
{
    /**
     * @var array
     */
    protected $fillable = [
        'ticket_id',
        'project_id',
        'subject',
        'subject_long',
        'user_id',
        'attachments',
        'project_link',
        'ticket_priority',
        'estimated_time',
        'status',
    ];

    /**
     * @return \Illuminate\Database\Eloquent\Relations\BelongsTo
     */
    public function project()
    {
        return $this->belongsTo('App\MyApp\Project');
    }

    /**
     * @return \Illuminate\Database\Eloquent\Relations\BelongsTo
     */
    public function user()
    {
        return $this->belongsTo('App\User');
    }

    /**
     * @return \Illuminate\Database\Eloquent\Relations\MorphMany
     */
    public function documents()
    {
        return $this->morphMany('App\MyApp\Document', 'document');
    }

}

[antonkomarev]

Now overwrite Thread model with Ticket in the config/messenger.php file. https://github.com/cmgmyr/laravel-messenger/blob/master/src/config/config.php#L11

[lgt]

so I added

'thread_model' => App\MyApp\Ticket::class,

but still the same, no related data returned from other models

[antonkomarev]

@lgt which models? What exactly are you trying to get?

[lgt]

My Ticket has a relation to Projects, Users in controller I would fetch a ticket like

/**
 * @param $id
 *
 * @return \Illuminate\Contracts\View\Factory|\Illuminate\View\View
 */
public function getById($id)
{
    $ticket = Ticket::find($id);

    return view('tickets/detail', array('ticket' => $ticket));
}

[antonkomarev]

@lgt why are you still using Thread model? You can use Ticket model since it's just an extension of Thread.

This should work:

$ticket = Ticket::find($id);

$project = $ticket->project;
dd($project);

[lgt]

I do not understand the relation, if I make that would drop error

Trying to get property of non-object

The point would be get the ticket with project, user and messages

something like

public function threads()
{
    return $this->hasMany('Cmgmyr\Messenger\Models\Thread');
}

[cmgmyr]

I think you're on the right track. In my mind, a Ticket would have one Thread. Since you'd want to add a ticket relation to the thread model, you'd want to extend thread into your own model, update the config, then add the opposite relation to your ticket.

app/ThreadTicket.php

class ThreadTicket extends \Cmgmyr\Messenger\Models\Thread
{
   public function ticket()
   {
        return $this->belongsTo(Ticket::class);
   }
}

config/messenger.php

'thread_model' => App\MyApp\ThreadTicket::class,

app/Ticket.php

class Ticket extends Model
{
   public function thread()
   {
        return $this->hasOne(ThreadTicket::class);
   }
}

So in your controller, you could do something like (or similar)

$ticket = Ticket::findOrFail($id);
$threadSubject = $ticket->thread->subject;

I'm going to close this for now, but if you have any questions please feel free to update.