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cncf / cncf.io

☁️♮🏛🚧 The CNCF.io WordPress website
https://cncf.io
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Chat bot on CNCF.io #584

Open cjyabraham opened 2 years ago

cjyabraham commented 2 years ago

Add a chat bot to CNCF.io. As requested by @caniszczyk here. More conversation here.

KTan1226 commented 2 years ago

Hello! Thanks for flagging this. Let's revisit this after KubeCon Detroit (Nov 2022) timeline. If we can't kick it off by EOY, let's make this a priority for 2023. Before she left, Katelin briefed @onlydole and me on this but I don't think we have bandwidth to kick it off before KubeCon.

caniszczyk commented 2 years ago

FYI this chat bot is meant for the training and end user pages, not the whole CNCF website :)

On Tue, Sep 6, 2022 at 1:02 PM Kristi Tan @.***> wrote:

Hello! Thanks for flagging this. Let's revisit this after KubeCon Detroit (Nov 2022) timeline. If we can't kick it off by EOY, let's make this a priority for 2023. Before she left, Katelin briefed @onlydole https://github.com/onlydole and me on this but I don't think we have bandwidth to kick it off before KubeCon.

— Reply to this email directly, view it on GitHub https://github.com/cncf/cncf.io/issues/584#issuecomment-1238484624, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAAPSIIQVGWMG4LT3FD3KYTV46BLDANCNFSM6AAAAAAQF2PTWU . You are receiving this because you were mentioned.Message ID: <cncf/cncf. @.***>

-- Cheers,

Chris Aniszczyk https://aniszczyk.org

onlydole commented 1 year ago

I'm a big +1 for GPT-4 or something similar!

cjyabraham commented 1 year ago

I did a quick scan of the current state on the chatbot market. If we take the primary use-case of this to be providing a way for the user to ask questions about our Training and End User info, as @caniszczyk mentioned above, so that we can improve our conversion rates, then I can see a few types of chatbot solutions:

1. A ChatGPT chatbot solution designed specifically for WordPress

WordPress plugins:

Pros:

Cons:

2. A Generic ChatGPT trained bot

Options:

Pros:

Cons:

3. A non-ChatGPT old-school chatbot

Options:

Pros:

Cons:

My inclination is to use a ChatGPT WordPress plugin, option 1, but if integration into HubSpot is important, then we could further research how people are integrating HubSpot Chat with ChatGPT. It seems it's only a matter of time before that works well. If there's enough interest in pursuing a particular option I can take the next step and set up a POC.

caniszczyk commented 1 year ago

ideally I'd want to find something that integrates with hubspot

On Sat, Jul 8, 2023 at 3:39 AM Chris Abraham @.***> wrote:

I did a quick scan of the current state on the chatbot market. If we take the primary use-case of this to be providing a way for the user to ask questions about our Training and End User info, as @caniszczyk mentioned above https://github.com/cncf/cncf.io/issues/584#issuecomment-1238488086, then I can see two classes of chatbot solutions:

  1. A Chatbot solution designed specifically for WordPress

WordPress plugins:

Pros:

  • They are integrated with WordPress backend
  • Open source
  • Cheap ($49/year)
  • Both plugins listed seem to have a lot of momentum

Cons:

  • The ChatGPT part of these plugins doesn't seem as evolved as the offerings below and is probably harder to set up
  • Training the models doesn't seem straightforward
  1. A Generic ChatGPT trained bot

Options:

Pros:

  • Easier to set up

Cons:

  • Expensive ($49/month and up)
  • Not open source
  • There's a lot of churn in this space and it's not clear which company and produce is the best and will last

My inclination is to use a WordPress plugin, option 1, for this but happy to hear other points of view. If there's enough interest in pursuing either option I can take the next step and set up a POC.

— Reply to this email directly, view it on GitHub https://github.com/cncf/cncf.io/issues/584#issuecomment-1626920610, or unsubscribe https://github.com/notifications/unsubscribe-auth/AAAPSIJLI2IQ4QQUWGR4B2TXPEMFZANCNFSM6AAAAAAQF2PTWU . You are receiving this because you were mentioned.Message ID: <cncf/cncf. @.***>

-- Cheers,

Chris Aniszczyk https://aniszczyk.org