Closed Uny1me closed 1 year ago
@Uny1me According to the error it's related to the product images. Something is wrong with your media. I suggest trying to find which product is having the issue and then fixing that product.
🤔 thank you, this might be hard to debug because it is a product category with 200 products at least
Well at least you have narrowed it down to products in that category. 😄
@Uny1me Any updates on your issue?
So there have been many changes to the app structure I'm having to build. But for now, I'm defaulting back to WooCommerce products API endpoints instead, since it doesn't throw the error, I'll stick to the cart endpoint.
I am using the jwt plugin to protect all my endpoints, which means I can't access the cart API except authenticated. Any ideas for a loophole?
@seb86
@Uny1me There appears to be compatibility issue with JWT plugin by Enrique Chavez. I recommend disabling it and seeing if the rest of the response returns correctly. If you do need to use JWT Authentication I recommend using the one I wrote for CoCart.
If you are able to list the other plugins that affect images with products and also identify which products you are getting the issue with and provide some generic details as to what is setup for those products. I could then try to recreate on my end to see what is going on.
Released beta 1 of CoCart v4 last Saturday but I don't know if the issue would be fixed in that version either. It does however have some back tracing now added to any error responses should you have debug mode set.
I would really like to get to the bottom of this so any additional information that you can provide would be great.
Okay thanks for the response, I do need the jwt plugin for authentication as it's one of the widely recommended and used ones.
For the images, I was able to narrow the issue, because those products are POS products, some don't have images or have images that cannot generate the variation of sizes the products endpoint in your rest API typically returns.
We don't even display them on the website, so trying to see a way to filter them out when making a request
@seb86
OK. In the mean time I will look at adding a fail safe if the data required by the product is not returned as it should.
You might want to contact support for the POS plugin. It drains so much performance. Not optimized well.
The error with the products API is saying that you don't have a placeholder image set. You may want to check @Uny1me
v3.9.0 will include a patch for this issue fixed. Closing issue.
Prerequisites
Describe the bug
List of noticed issues
Expected behavior
With woocomerce endpoint data is fetched without fail
Actual behavior
A 500 error is returned with this payload
Error looks like this:
Steps to reproduce
This is also a similar error for when using the search endpoint and setting a page value
WordPress Environment
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WordPress Environment
WordPress address (URL): https://env-garmspotcom-staging.kinsta.cloud Site address (URL): https://env-garmspotcom-staging.kinsta.cloud WC Version: 7.8.2 REST API Version: ✔ 7.8.2 WC Blocks Version: ✔ 10.2.4 Action Scheduler Version: ✔ 3.6.1 Log Directory Writable: ✔ WP Version: 6.2.2 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: ✔ WP Cron: ✔ Language: en_US External object cache: –
Server Environment
Server Info: nginx/1.21.4 PHP Version: 8.0.28 PHP Post Max Size: 128 MB PHP Time Limit: 300 PHP Max Input Vars: 10000 cURL Version: 7.68.0 OpenSSL/1.1.1f
SUHOSIN Installed: – MySQL Version: 10.5.13-MariaDB-1:10.5.13+maria~focal Max Upload Size: 10 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔
Database
WC Database Version: 7.8.2 WC Database Prefix: wpjw_ Total Database Size: 2173.46MB Database Data Size: 1327.13MB Database Index Size: 846.33MB wpjw_woocommerce_sessions: Data: 0.20MB + Index: 0.02MB + Engine InnoDB wpjw_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpjw_woocommerce_order_items: Data: 0.52MB + Index: 0.23MB + Engine InnoDB wpjw_woocommerce_order_itemmeta: Data: 5.52MB + Index: 6.03MB + Engine InnoDB wpjw_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpjw_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpjw_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpjw_woocommerce_shipping_zone_methods: Data: 0.02MB + 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0.02MB + Index: 0.03MB + Engine InnoDB wpjw_layerslider: Data: 0.11MB + Index: 0.00MB + Engine InnoDB wpjw_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_mailchimp_carts: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wpjw_mailchimp_jobs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wpjw_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_mwp_skype_free: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_nextend2_image_storage: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_nextend2_section_storage: Data: 0.02MB + Index: 0.06MB + Engine InnoDB __wpjw_nextend2_smartslider3_generators: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_nextend2_smartslider3_sliders: Data: 0.05MB + Index: 0.03MB + Engine InnoDB wpjw_nextend2_smartslider3_sliders_xref: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_nextend2_smartslider3_slides: Data: 0.05MB + Index: 0.11MB + Engine InnoDB wpjw_options: Data: 10.52MB + Index: 2.02MB + Engine InnoDB __wpjw_postmeta: Data: 80.63MB + Index: 35.13MB + Engine InnoDB wpjw_posts: Data: 10.52MB + Index: 5.06MB + Engine InnoDB wpjw_power_stats_browsers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wpjw_power_stats_os: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_power_stats_pageviews: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_power_stats_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wpjw_power_stats_referers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_power_stats_searches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_power_stats_visits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB __wpjw_queue: Data: 0.39MB + Index: 0.00MB + Engine InnoDB wpjw_revslider_css: Data: 0.14MB + Index: 0.00MB + Engine InnoDB wpjw_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_revslider_sliders: Data: 0.19MB + Index: 0.00MB + Engine InnoDB wpjw_revslider_slides: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wpjw_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_sms_scheduled: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_sms_send: Data: 15.52MB + Index: 0.00MB + Engine InnoDB wpjw_sms_subscribes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_sms_subscribes_group: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_statistics_exclusions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_statistics_historical: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpjw_statistics_pages: Data: 7.52MB + Index: 30.70MB + Engine InnoDB wpjw_statistics_search: Data: 2.52MB + Index: 3.50MB + Engine InnoDB wpjw_statistics_useronline: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_statistics_visit: Data: 0.08MB + Index: 0.05MB + Engine InnoDB wpjw_statistics_visitor: Data: 39.58MB + Index: 68.72MB + Engine InnoDB __wpjw_statistics_visitor_relationships: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_termmeta: Data: 0.30MB + Index: 0.30MB + Engine InnoDB wpjw_terms: Data: 0.08MB + Index: 0.09MB + Engine InnoDB wpjw_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB wpjw_term_taxonomy: Data: 0.09MB + Index: 0.09MB + Engine InnoDB __wpjw_usermeta: Data: 7.52MB + Index: 7.03MB + Engine InnoDB wpjw_users: Data: 0.50MB + Index: 0.42MB + Engine InnoDB wpjw_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wpjw_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wpjw_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wpjw_wc_customer_lookup: Data: 0.25MB + Index: 0.25MB + Engine InnoDB wpjw_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_wc_order_product_lookup: Data: 1.52MB + Index: 0.63MB + Engine InnoDB wpjw_wc_order_stats: Data: 0.23MB + Index: 0.23MB + Engine InnoDB wpjw_wc_order_tax_lookup: Data: 0.09MB + Index: 0.09MB + Engine InnoDB wpjw_wc_pos_grid_tiles: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wc_product_meta_lookup: Data: 1.52MB + Index: 1.03MB + Engine InnoDB wpjw_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wpjw_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpjw_wfconfig: Data: 0.52MB + Index: 0.00MB + Engine InnoDB wpjw_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wpjw_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB wpjw_wfhits: Data: 1.52MB + Index: 0.25MB + Engine InnoDB __wpjw_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wfissues: Data: 0.09MB + Index: 0.06MB + Engine InnoDB wpjw_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB __wpjw_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wflogins: Data: 1.52MB + Index: 0.14MB + Engine InnoDB __wpjw_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wpjw_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpjw_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB __wpjw_wfstatus: Data: 0.17MB + Index: 0.09MB + Engine InnoDB wpjw_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB __wpjw_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpjw_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB wpjw_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_woocommerce_order_itemmeta: Data: 5.52MB + Index: 5.03MB + Engine InnoDB __wpjw_woocommerce_order_items: Data: 0.52MB + Index: 0.20MB + Engine InnoDB wpjw_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wpjw_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_woocommerce_sessions: Data: 1.52MB + Index: 0.02MB + Engine InnoDB wpjw_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpjw_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wpjw_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpjw_woocs_statistic: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_wow_skype_free: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_chat_msgs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_chat_ratings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_chat_sessions: Data: 0.11MB + Index: 0.00MB + Engine InnoDB __wpjw_wplc_chat_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_custom_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_departments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_offline_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_roi_conversions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB __wpjw_wplc_roi_goals: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wplc_webhooks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wpmailsmtp_debug_events: Data: 0.05MB + Index: 0.00MB + Engine InnoDB __wpjw_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wpjw_wpr_rucss_resources: Data: 13.42MB + Index: 0.11MB + Engine InnoDB wpjw_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wpjw_wps_hit: Data: 1.52MB + Index: 2.39MB + Engine InnoDB wpjw_wps_key: Data: 0.20MB + Index: 0.13MB + Engine InnoDB wpjw_wps_object_type: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wpjw_wps_query: Data: 0.08MB + Index: 0.06MB + Engine InnoDB wpjw_wps_uri: Data: 0.47MB + Index: 0.28MB + Engine InnoDB wpjw_wps_user_agent: Data: 0.48MB + Index: 0.16MB + Engine InnoDB wpjw_yith_wcwl: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wpjw_yith_wcwl_lists: Data: 0.05MB + Index: 0.06MB + Engine InnoDB wpjw_yoast_indexable: Data: 8.52MB + Index: 8.09MB + Engine InnoDB wpjw_yoast_indexable_hierarchy: Data: 1.52MB + Index: 0.86MB + Engine InnoDB wpjw_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wpjw_yoast_primary_term: Data: 0.17MB + Index: 0.22MB + Engine InnoDB wpjw_yoast_seo_links: Data: 0.45MB + Index: 0.25MB + Engine InnoDB __wpjw_yoast_seo_meta: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
Post Type Counts
acf-field: 16 acf-field-group: 6 acf-post-type: 1 app_page: 2 attachment: 13572 atum_inventory_log: 1 avada_faq: 7 avada_portfolio: 6 aw_workflow: 7 custom_css: 3 custom_order_status: 5 dmmenu: 1 e-landing-page: 1 elementor_font: 5 elementor_icons: 1 elementor_library: 30 fusion_element: 5 fusion_template: 3 gema75_wc_badge: 2 gift_card: 2 is_search_form: 1 jet-menu: 10 jet-smart-filters: 1 jetpack_migration: 2 mc4wp-form: 2 nav_menu_item: 379 oembed_cache: 13 page: 47 popup: 1 popup_theme: 6 portfolio: 14 pos_outlet: 5 pos_receipt: 1 pos_register: 7 pos_session: 912 pos_temp_order: 41 post: 221 product: 3210 product_variation: 5564 revision: 5001 rp_shop_giftcard: 11 rvp_follow_up: 86 rvp_follow_up_email: 1229 rvp_product_visits: 2704 seedprod: 1 shop_coupon: 211 shop_order: 5893 shop_order_refund: 81 size-chart: 12 slide: 16 themefusion_elastic: 2 wcps: 1 woocarousel: 1 woocasepro: 1 woolentor-size-chart: 9 wpcf7_contact_form: 3 wpcode: 12 wpsl_stores: 3 yith_wcps_type: 1 yith-wcpsc-wc-chart: 1
Security
Secure connection (HTTPS): ✔ Hide errors from visitors: ❌Error messages should not be shown to visitors.
Active Plugins (70)
WooCommerce Multi Locations Inventory Management: by Techspawn Solutions – 3.5.3 ACF QuickEdit Fields: by Jörn Lund – 3.2.8 Admin Menu Editor: by Janis Elsts – 1.11 Advanced Custom Fields PRO: by WP Engine – 6.1.7 Affiliate For WooCommerce: by StoreApps – 6.18.0 AutomateWoo: by WooCommerce – 5.6.0 CoCart - Decoupling WooCommerce Made Easy: by Sébastien Dumont – 3.8.2 Classic Editor: by WordPress Contributors – 1.6.3 CoCart - CORS Support: by Sébastien Dumont – 1.0.2 Coinbase Commerce: by Coinbase Commerce – 1.3 Conditional Menus: by Themify – 1.2.1 Crocoblock Wizard: by Crocoblock – 1.2.8 Custom Order Status for WooCommerce: by Tyche Softwares – 2.3.0 Custom Post Type UI: by WebDevStudios – 1.13.7 DynamicConditions: by RTO GmbH – 1.6.2 Elementor Pro: by Elementor.com – 3.14.1 Elementor: by Elementor.com – 3.14.1 Envato Market: by Envato – 2.0.8 Estimate delivery date for Woocommerce Pro: by PI Websolution – 4.7.17.12 Facebook for WooCommerce: by Facebook – 3.0.28 Google Listings and Ads: by WooCommerce – 2.4.11 WPCode Lite: by WPCode – 2.0.13 JetMenu: by Crocoblock – 2.4.0 JetProductGallery: by Crocoblock – 2.1.11 JWT Authentication for WP-API: by Enrique Chavez – 1.3.2 Klump WC Buy Now, Pay Later: by Klump Developers – 1.1.0 Mailchimp for WooCommerce: by Mailchimp – 3.0 Nextend Social Login: by Nextendweb – 3.1.9 Nextend Social Login Pro Addon: by Nextendweb – 3.1.8 Perfect Brands for WooCommerce: by QuadLayers – 2.5.6 Barcode Label Printing for WooCommerce and others plugins - (business): by UkrSolution – 3.4.5 Better Find and Replace: by CodeSolz – 1.5.1 Really Simple SSL: by Really Simple Plugins – 7.0.6 Recently Viewed Products for WooCommerce: by FantasticPlugins – 1.6 Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5 Rank Math SEO PRO: by Rank Math – 3.0.35 Rank Math SEO: by Rank Math – 1.0.119 Shopkeeper Deprecated Features: by GetBowtied – 1.1.7 Snapchat Pixel for WooCommerce: by Snapchat – 1.0.0 Stop Spammers: by Trumani – 2023.2 Thepeer Payment Gateway for WooCommerce: by thepeer – 1.0.4 Tidio Chat: by Tidio Ltd. – 6.0.8 Big File Uploads: by Infinite Uploads – 2.1.1 User Role Editor: by Vladimir Garagulya – 4.63.3 Shipping Method Description for WooCommerce: by Thomas Charbit – 1.2.6 Bulk Table Editor for WooCommerce: by Consortia – 2.3.12 WooCommerce Order Cancel For Customers: by WPManageNinja – 1.1 Paystack WooCommerce Payment Gateway: by Tunbosun Ayinla – 5.7.6 Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 2.0.23 Variation Swatches for WooCommerce: by Emran Ahmed – 2.0.24 WOOCS - WooCommerce Currency Switcher: by realmag777 – 2.3.9.4 WooCommerce Google Analytics Integration: by WooCommerce – 1.8.3 PDF Invoices & Packing Slips for WooCommerce: by WP Overnight – 3.5.6 Point of Sale for WooCommerce: by Actuality Extensions – 6.0.5 WooCommerce Product Search: by itthinx – 4.8.0 (update to version 4.14.0 is available) WooCommerce: by Automattic – 7.8.2 ShopLentor Pro – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.1.8 ShopLentor – WooCommerce Builder for Elementor & Gutenberg: by HasThemes – 2.6.5 WP All Import Pro: by Soflyy – 4.8.0 WP File Manager: by mndpsingh287 – 7.1.9 WP Mail SMTP: by WP Mail SMTP – 3.8.0 WP Rocket: by WP Media – 3.14.1 WP Rollback: by GiveWP.com – 1.7.3 WP SMS - Professional Package: by VeronaLabs – 3.2.4 WP SMS: by VeronaLabs – 6.2.0.2 WP Store Locator: by Tijmen Smit – 2.2.240 WP-Sweep: by Lester 'GaMerZ' Chan – 1.1.8 Smart Coupons for WooCommerce Pro: by WebToffee – 2.0.7 YITH WooCommerce Wishlist: by YITH – 3.23.0 Parent Category AutoCheck + Category Tree Checklist: by Alex Egorov – 1.1.8
Inactive Plugins (14)
Advanced Custom Fields: by WP Engine – 6.1.7 Appmaker – Convert WooCommerce to Android & iOS Native Mobile Apps: by Appmaker – 1.36.12 AutomateWoo - Refer A Friend Add-on: by WooCommerce – 2.6.14 CoCart JWT Authentication: by Sébastien Dumont – 1.0.0 Flutterwave WooCommerce: by Flutterwave Developers – 2.3.2 Headless CMS: by Imran Sayed – 2.0.3 Jetpack: by Automattic – 12.3 JetSmartFilters: by Crocoblock – 3.1.1 Shopkeeper Extender: by Get Bowtied – 2.6 Site Kit by Google: by Google – 1.104.0 White Label CMS: by www.videousermanuals.com – 2.6 WordPress REST API Authentication: by miniOrange – 2.6.0 WP All Import - WooCommerce Import Add-On Pro: by Soflyy – 3.3.4 Zilla Payment Gateway: by Zilla – 1.5.3
Dropin Plugins (2)
advanced-cache.php: advanced-cache.php maintenance.php: maintenance.php
Must Use Plugins (1)
Kinsta Must-use Plugins: by Kinsta Team – 3.0.0
Settings
API Enabled: ✔ Force SSL: – Currency: NGN (₦) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 0 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) instock (instock) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5)
Connected to WooCommerce.com: ✔ Enforce Approved Product Download Directories: – HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: –
WC Pages
Shop base: #26018 - /shop/ Cart: #16564 - /cart/ Checkout: #16586 - /checkout/ My account: ❌ Page does not contain the [woocommerce_my_account] shortcode. Terms and conditions: #33054 - /ts-cs/
Theme
Name: Shopkeeper Child Version: 1.0 Author URL: http:%20//www.getbowtied.com/ Child Theme: ✔ Parent Theme Name: Shopkeeper Parent Theme Version: 2.9.993 Parent Theme Author URL: https://www.getbowtied.com/ WooCommerce Support: ✔
Templates
Overrides: shopkeeper/woocommerce/archive-product.php shopkeeper/woocommerce/checkout/form-coupon.php shopkeeper/woocommerce/checkout/form-login.php shopkeeper/woocommerce/content-product.php shopkeeper/woocommerce/content-single-product.php shopkeeper/woocommerce/global/quantity-input.php shopkeeper/woocommerce/global/sidebar.php shopkeeper/woocommerce/global/wrapper-end.php shopkeeper/woocommerce/global/wrapper-start.php shopkeeper/woocommerce/single-product/add-to-cart/simple.php shopkeeper/woocommerce/single-product/product-image.php shopkeeper/woocommerce/single-product/product-thumbnails.php shopkeeper/woocommerce/single-product/tabs/tabs.php shopkeeper/woocommerce/single-product.php
Admin
Enabled Features: activity-panels analytics product-block-editor coupons customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page
Disabled Features: core-profiler minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2023-07-14 19:05:41 +01:00 Options: ✔ Notes: 171 Onboarding: completed
Action Scheduler
Complete: 1,160 Oldest: 2023-06-22 10:57:20 +0100 Newest: 2023-07-14 07:39:57 +0100
Pending: 48,308 Oldest: 2023-06-25 11:28:50 +0100 Newest: 2023-07-14 15:30:00 +0100
In-progress: 1 Oldest: – Newest: –
Failed: 8,781 Oldest: 2020-06-24 15:16:06 +0100 Newest: 2023-07-13 21:46:45 +0100
Canceled: 7 Oldest: 2023-07-05 11:47:33 +0100 Newest: 2023-07-05 11:47:33 +0100
CoCart
Version: 3.8.2 Database Version: 3.8.2 Install Date: 21/06/2023 Carts in Session: 4 Carts Active: 4 out of 4 in session. Carts Expiring Soon: 0 out of 4 in session. Carts Expired: 0 out of 4 in session. Carts Source (by CoCart): 3 Carts Source (by Web): 1 Carts Source (by Other): 0
Status report information
Generated at: 2023-07-14 07:41:48 +01:00 `
Isolating the problem