It represents the ability of the company to engage and save it's customers in the timespan of 6 months.
Customer Retention Rate = ([# of customers at the end of a time period – # of new customers acquired during that period) / # of customers at the start of the time period]) x 100
It's visualized by pipe chart as well as numeric representation.
It represents the ability of the company to engage and save it's customers in the timespan of 6 months.
Customer Retention Rate = ([# of customers at the end of a time period – # of new customers acquired during that period) / # of customers at the start of the time period]) x 100
It's visualized by pipe chart as well as numeric representation.